CafeAdult Day CareDisability ResourcesOutdoor Furniture ShopGift shopIce Cream ShopZoning & Land Use LawNature PreserveIndoor PlaygroundTea Room
The site at Caistor is owned by Grimsby charity, Rock Foundation UK, formerly known as Top Farm and sits on 10 acres of land which is part of the Lincolnshire Wolds. Facilities open to the public include: tea rooms, family room, charity gift Shop, traditional sweet shop, hand-made garden furniture on sale, nature walk, children's play area, community allotments and more.
All our social enterprise projects enable us to fund our Supported Living Service for up to 12 residents with learning disabilities, as well as day care services that additional students attend. Service users are supported and encouraged to participate in the day to day activities with an emphasis on supporting clients to enjoy independence and promote daily living skills.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.