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McDonald's

3.8
(5,395 reviews)

Business Details

+44 1162 630563
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's Fosse Shopping Park Leicester. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Fosse Shopping Park Leicester and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Fosse Shopping Park Leicester . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Fosse Shopping Park, Leicester, LEC
LE19 1HX, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

4 menus · 344 items

Explore offerings from McDonald's on Fosse Shopping Park in Leicester, with popular whats new, burgers, mcnuggets and selects, and wraps and salads available at this location.

Menu

267 items

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Reviews

3.8
5,395 reviews
5 stars
2,305
4 stars
1,381
3 stars
800
2 stars
290
1 star
619
  • LB
    Leo Thavapatham Bagavan
    2 days ago
    1.0
    Went to drive through made to wait 30 minutes , went in to enquire even then took another 10 minutes from then and on top of that gave the wrong item, I had only ordered mcnuggets and mozzarella dippers, busy or not this has to be the worst service I've encountered.
  • VD
    Victoria Dolley
    Aug 10, 2026
    1.0
    Really really terrible appalling service. Staff got our order wrong twice. No apology and very rude. We wanted two happy meals (one with chicken burger and the other with fish fingers) . We got fish burgers instead. When we came back to let them know, they give us chicken nuggets. Terrible staff
  • SB
    Shaghayegh Behroozi
    Aug 9, 2026
    1.0
    The costumer service is absolutely appalling. So disrespectful and rude for no reason when we were only trying to address one of the mistakes that they had made in our order. In response we got our order fixed yes, but the rudeness and disrespect that came with it was so unnecessary and made us lose our appetites. Basically ruined our day. Some of these people don’t know how to treat other people with respect and kindness and it shows. I feel so sorry for them coz they were very embarrassing. Smh😀🥀 please teach some of your staff basic respect
  • BB
    Behrooz Behroozi
    Aug 9, 2026
    1.0
    Very disappointing customer service This afternoon, on 9 August at around 5:30 pm, we visited McDonald’s at Fosse Park, Leicester, for a meal. After placing our order, receiving our food and starting to eat, half way through my daughter noticed that her burger was missing the onion and pickles. We politely mentioned this to a very kind female member of staff, who responded respectfully and said that she would sort it out for us. A few minutes later, a young male employee came over and spoke to us in a very rude, unpleasant and disrespectful manner. Instead of apologising for the mistake, he told us with a very bad attitude that next time we should check our food before eating it and report any issue immediately; otherwise, we won't replace the food for you next time! I was genuinely disappointed and upset by the way this employee treated us, especially as we have been customers of this McDonald’s for around eight years. Mistakes can happen, and we completely understand that, but the way a customer is treated when raising an issue matters just as much. Unfortunately, after this experience, we will not be returning to this McDonald’s, and we will also be sharing our experience with our friends and family. We sincerely hope the management takes this complaint seriously and provides appropriate customer-service training to staff, so that customers are treated with the respect and courtesy they deserve. I am genuinely sorry that after being a loyal customer for so many years, this is the experience we were left with.
  • SB
    Shadi Behroozi
    Aug 9, 2026
    1.0
    Extremely disappointing experience today. Ordered a Double Quarter Pounder and it literally came with two patties, buns and barely any sauce — no onions, no pickles, nothing. I initially thought the fillings would be further inside, so I started eating it, but halfway through realised they simply weren’t there. One member of staff was lovely and said she’d sort it out, so I appreciated that. Unfortunately, another member of staff came over with the replacement and, instead of apologising, said to me in a really rude tone: “Make sure next time you don’t eat the burger you don’t like and come halfway through, because we won’t exchange it for you next time.” I explained that I genuinely thought the fillings were further inside, but he clearly couldn’t care less and just said “okay” and walked off. Honestly, mistakes happen — I’m not bothered about that. It’s the attitude that was disgusting. I was made to feel like I was trying to get a free burger when I was simply asking for the food I actually ordered. The interaction was so unpleasant that I didn’t even eat the replacement and gave it back. Maybe train staff to treat customers with basic respect, especially when the mistake was clearly not the customer’s fault. Absolutely awful customer service.👎🏼

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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