Brand Certified
Central Co-op Food - Thurnby Lodge
4.3(33 reviews)
Certified by Central Co-op Food - Thurnby Lodge • Oct 11, 2026
Business Details
166 Thurncourt Road, Leicester, LEC
LE5 2NG, United Kingdom
Certified by Central Co-op Food - Thurnby Lodge • Oct 11, 2026
+44 1162 433030
Certified by Central Co-op Food - Thurnby Lodge • Oct 11, 2026
https://stores.centralengland.coop/leicestershire/leicester/166-thurncourt-road
Certified by Central Co-op Food - Thurnby Lodge • Oct 11, 2026
About
Certified by Central Co-op Food - Thurnby Lodge • Oct 11, 2026
Grocery StoreSupermarketPost OfficeLottery RetailerBeer StoreTobacco ShopVape StoreThe Co-operative
An ethical, member-owned convenience supermarket, proud to serve local communities across the country. From Huddersfield right down to Halesworth, we're dedicated to making life easier for our members, shoppers and local neighbours.
Location
Certified by Central Co-op Food - Thurnby Lodge • Oct 11, 2026
Central Co-op Food - Thurnby Lodge
166 Thurncourt Road, Leicester, LEC
LE5 2NG, United Kingdom
Hours
Certified by Central Co-op Food - Thurnby Lodge • Oct 11, 2026
Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday7:00 AM - 9:00 PM
Sunday7:00 AM - 9:00 PM
Reviews
4.3
33 reviews
5 stars
20
4 stars
8
3 stars
3
2 stars0
1 star
2
- MAmuhammad aashirSep 29, 20261.0I don’t usually leave negative feedback, but unfortunately I feel I need to share my experience at this Co-op. On several occasions, I have felt that some members of staff are much friendlier and more cooperative with white customers, while customers from minority communities are sometimes treated quite differently. My recent experience left me feeling particularly disappointed and uncomfortable. At around 8:00 AM, I posted some parcels through the Post Office inside the Co-op. The store was busy, and I needed to leave quickly for the school run. I therefore left my parcels with the Post Office lady and explained that I would collect my proof of postage later, as the store is very close to my home. The lady was very helpful and told me she would leave the proof of postage under a box on the counter, and that I could simply ask one of her colleagues for it when I returned. When I came back from work at around 6:00 PM, I politely explained the situation to the two members of staff at the counter. I told them that the proof of postage had my name on it and that the Post Office lady had specifically left it there for me. Unfortunately, their response was extremely rude and dismissive. I was told, “It’s not our job” and “We are not Post Office specialists.” What was most frustrating was that the receipt appeared to be right there behind the counter, yet neither person seemed willing to make even a small effort to help or understand the situation. I did not argue and simply left quietly, but the whole experience was very disappointing. I would also like to make it clear that this feedback is **not directed at Julie in the Post Office**. Julie has always been understanding, helpful and professional, and I appreciate the way she deals with customers. I hope management takes this feedback seriously and looks into the way customers are spoken to and treated. Everyone should receive the same level of respect, courtesy and customer service regardless of their background.
- LFLouise FernandezJul 31, 20263.0Just a small general co op,
- RBRichard BlackJul 10, 20265.0Excellent aircon
- EGEgnes GondoJun 28, 20264.0This shop is convinient for the local residents and people who work at or around this place as it is open till 9 pm.
Frequently Asked Questions About Central Co-op Food - Thurnby Lodge
Where can I use my Central Co-op membership card?
You can use your Central Co-op card in any of our family of Central Co-op businesses and the easiest way to do this is to check our store locator to find our Central Co-op businesses.
How do I know what type of Co-op Membership card I have?
There are many Co-operatives within the UK and each one operates independently of one another. We all share Co-operative values and the ‘Co-op’ branded products available in our stores, but we are separate businesses.
If you are a Central Co-op Member, you’ll see the name ‘Central England Co-operative’ printed on the front of your Membership card, beneath your name.
How do I know if my nearest store is a Central Co-op store?
To find your nearest Central Co-op store, if you use our store finder, we’ll only present you with Central Co-op stores in the search results, so if you see a store listed, you can be sure it’s a Central Co-op store you’ll be visiting.
What is Share of the Profits?
If you’re a Central Co-op Member, you’ll already have a £1 share in the business or you may be earning points which will be converted into your £1 share. Once you own the £1 share, you are a full Member and this means you can have a say in how we’re run and you are eligible to earn a Share of our Profits.
A Share of the Profits is paid out twice a year to Members, usually in June and December, where points earned in that distribution period are converted into dividend.
Any points earned after the first 100 will be converted into pounds when we announce our Share of the Profits.
You’ll receive a Share of the Profits statement twice a year, where you’ll see a summary of what you’ve spent, over a period of time, converted into a balance onto your card. This is sometimes called an e-dividend.
You can spend your e-dividend in any of our family of businesses.
What is a distribution period for Share of the Profits?
A distribution period is a window of time/fixed amount of time in which to earn points when shopping with us and then be rewarded for those points. The June Share of the profits is for points earned from Aug to Jan (Paid out in June) and the Nov Share of the profits is for points earned from Jan to Aug (Paid out in Nov)
How do I get my Share of the Profits?
If you are not yet a full Member and are earning points towards becoming a full Member, your first 100 points earned will buy your £1 share.
Only points earned once you own your £1 share will be paid out in dividend in multiples of £1. Any dividend lower than £1 will not be paid out immediately but instead carried forward to the next distribution period.
What happens to my points balance?
When we are preparing for the pay out, we record your points earned, and your points balance is then reset, ready to earn towards the next pay out.
Where can I spend my Share of the Profits e-dividend?
Your dividend will be automatically loaded on your Central Co-op Membership card twice a year and can only be spent in Central Co-op businesses. You can redeem your dividend as full or part payment towards your shop and you can also do this at self-check outs. Simply scan your Membership card.
How many points have I earned on my Central Co-op Membership card?
One of our great Member benefits is being able to earn points by making a purchase in any of our Central Co-op family of businesses.
I’ve shopped in another Co-operative, but don’t think I’ve earned any points. How can I check?
Any points that you’ve earned in other Co-op stores will appear in your Share of the Profits statement. If this is missing from your statement, you can contact our membership team on 0800 050 1601. Please note, these points can take up to 12 months to appear.
I forgot to scan my card when I last shopped. Can I still earn points?
Don’t worry – You can still claim your points within three months from the date of purchase. These points cannot be added online.
Take your receipt and show your Membership card at your local Central Co-op store and they will be able to add the points on for you. Alternatively, email it to members@centralengland.coop with your Membership number. Only qualifying products will earn points.
How long does it take for my temporary card points to show on my account?
If you have recently joined Central Co-op Membership and you added your temporary card details, it can take up to 8 weeks for the points you had earned on your temporary card to transfer to your new Membership account.
Can I order a new key fob?
Key fobs can only be supplied with new cards so if we issue a new key fob, it will mean issuing a new card. If we issue a new card, this would cancel your existing card. With the launch of our new app, now available to download, you get a digital Membership card or if you choose, you can add this to your apple or google wallet so you will always have your Membership card close by.
Can I have Co-op Membership cards for more than one Co-operative society?
It is beneficial for customers to have a Membership card for which ever Co-op you shop at, especially the Co-op you use most frequently. You can have a card for multiple Co-operatives if you choose to. The points you earn on your Central Co-op Membership card are converted to a dividend when we share our profits twice each year, but this dividend can only be used in Central Co-op businesses only.
They cannot be used in Midcounties Co-op, The Co-operative Group or any other Co-operative that is not Central Co-op. You cannot transfer points between different Co-operative Membership societies. Each Co-op operates independently.
Brand Certified Facts from Central Co-op Food - Thurnby Lodge
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Certified October 11, 2026Yext Knowledge Graph
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