Domino's Pizza - Sherburn in Elmet

Reviews

• MM

  MapReviewer108

  Jun 1, 2026
  2.0
  I went here on a quiet week night. I was the only person in the shop and only ordered one pizza. I received my pizza 20 minutes later than it said it would take, so an overall 30 minute wait. I received a vague apology from one of the employees and then left. The pizza was okay. The only positive was value for money.
• BE

  britanny evans

  May 17, 2026
  1.0
  Pizza ordered at 5pm. App says it was delivered when it wasn’t rang at 6, they said it was getting done now. At 6.30 rang back & was on hold for 40 minutes. Drove down to the shop, they said it was at my house now where my partner was at home & whilst here the phone was ringing with 5 works just ignoring the phone call. Pizza isn’t here still. Liars & thieves. AVOID AVOID AVOID. We’ve paid and no pizza??
• AK

  A Khan

  Mar 24, 2026
  1.0
  The service I have received from this store tonight has been nothing short of horrendous. I placed an order on the app at 19:31 for delivery to my home address. When I realised the order tracker had not been updated for a whole hour, I decided to call the branch to see what was going on. The person who answered the phone explained that they had been more busy than expected and that there was a shortage of drivers. I asked if it would help if I came and collected the order instead, to which they agreed. When I went to collect, I asked to speak to whoever was in charge, and it was Ben who introduced himself as the Area Manager. When I started to explain the situation and how I'd placed my order on the app, and the expected delivery time was 20 to 30 minutes, I was immediately met with aggression. I was so shocked that an area manager would speak to a paying customer, who ended up having to come into the store to collect instead of having it delivered which is what I paid for, to be met with such aggression. I asked for a refund of my delivery charge to which he said he could not do and took my e-mail address. This area manager Ben needs to learn some customer service skills and is a complete embarassment to Domino's. Avoid this branch!
• MM

  Mick Murby

  Aug 11, 2019
  1.0
  Don't know i never been in domino's pizza