This profile is uncertified and using publicly sourced data
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Business Details
About
Cafe
The O’Deli Group was born out of love for quality gluten free food and great music. A family-run group of businesses based in the Wharfedale market town of Otley, Leeds.
Based on a combined 50 years in the food and drink business, Tony and Kay, the owners of The O'Deli Group, provide quality food, superb music and great experiences to the people of Otley, Leeds and beyond through their businesses.
* O'Deli Cafe and Delicatessen
* Bagels & Bakery 100% Gluten Free Takeaway
* & Otley Taps Family Friendly Pub & Music Venue
Location
Hours
Monday9:30 AM - 4:00 PM
Tuesday9:30 AM - 4:00 PM
Wednesday9:30 AM - 4:00 PM
Thursday9:30 AM - 4:00 PM
Friday9:30 AM - 4:00 PM
Saturday9:30 AM - 4:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.