Bagels & Bakery by O’Deli is just a stone’s throw from our little corner café in Otley. We’re 100% gluten free and takeaway-only - perfect for lunch on the go or stocking up for later.
Choose from freshly made gluten free bagels, homemade sausage rolls (including vegan and our famous pigs in blankets), plus hearty pies and quiches - all homemade, all gluten free, all full of flavour.
Sweet tooth? You’ll find the bakery counter packed with gluten free cakes, traybakes, brownies, flapjacks, scones, cheesecakes and more. We also try to keep a couple of gluten and dairy free options available - arrive early though, because once they’re gone, they’re gone!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.