Tesco Express

Reviews

• MG

  María Ángeles Blanco García

  Mar 24, 2026
  1.0
  I had a very upsetting experience at this Tesco yesterday. I went in for a quick shop, but was approached by a security guard who questioned me about the chocolate section, which I hadn’t even visited. Although he initially said it must have been someone else, he later confronted me again in a more aggressive manner, raising his voice and accusing me of interfering with items. I was confused and offered to cooperate, including checking CCTV or my bag, but this was dismissed. When I decided to leave due to how uncomfortable I felt, he blocked my exit and told me to continue shopping. After insisting I wanted to leave, he eventually let me go but shouted after me in a way that felt intimidating about remembering my face. I left the store in tears. I reported the incident to Tesco. While they said they would handle it internally, I received no meaningful follow-up—only a £15 gift card. I would have preferred a proper apology and reassurance that this won’t happen again. Unfortunately, this experience has left me feeling unsafe about returning to this store.