This profile is uncertified and using publicly sourced data
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Business Details
About
Burger Joint
We started on the Newcastle quayside market in 2016 with one thing in mind - bringing the cheeseburger back to its American roots of quality, flavour and simplicity to deliver the best burger out there. We source the best beef available from rare and traditional breed cows and mix a bespoke selection of cuts into our patties. We smash them into a raging hot grill, cover in cheese,
stack them in double or triples, then steam to melt everything together. Our sauces and seasonings are freshly made in house and are designed to complement the beefy flavours we create. We have a fantastic team and we pride ourselves in looking after them so they can relax and give you the most
enjoyable experience. Our food is all made to order and served fast
Location
Hours
Monday11:30 AM - 9:00 PM
Tuesday11:30 AM - 9:00 PM
Wednesday11:30 AM - 9:00 PM
Thursday11:30 AM - 9:00 PM
Friday11:30 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:30 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.