McDonald's

Reviews

• NS

  Naseem Shahid

  May 18, 2026
  1.0
  Food experience very tiny portions and experience
• JL

  Jill L

  May 3, 2026
  1.0
  Ordered a delivery today. The order had two items missing, a fries from an adult meal and the drink from a happy meal. Tried to complain to Uber eats and they won't refund or provide the items. Called the store, they put the blame on Uber eats and said they should refund. Uber eats don't allow complaints, they tell me from their prewritten script. They also won't give a reason for refund refusal. Mcdonalds won't refund despite it being ordered through their app. They did suggest I drive down to the store to pick up a fries and drink, which they will supply as "a good will gesture". I'd paid for them to be delivered and didn't get them? The store claim this has never happened before, I don't believe them. The store repeatedly miss items off deliveries and knowing that there is no longer an option of redress. I won't be ordering again.
• AA

  Aaron

  Apr 15, 2026
  2.0
  McDonald’s at Kingsway Retail Park in Rochdale seems to get a bad rep, and unfortunately, it is easy to find out why. While the interior is fairly comfortable for a McDonald’s and appears recently refurbished, with a number of booths and longer tables, I was let down by the overall quality of the food. The location has a drive-thru and is open from 6 am to 12 am, which is reasonable as there is another 24-7 location nearby. I ordered a Big Mac and medium fries, customising the burger to remove the bun and pickles, ahead via the app. My order was customised correctly, but was disappointing overall. The fries were warm, but underseasoned and slightly dried out; it felt like they’d been sitting under the heat for a while and weren’t fresh. I also requested a BBQ sauce via the app, which I paid 10 p for. This wasn’t in the bag, and they also did not add cutlery or napkins. It felt annoying to have to pay for sauces which are free at many McDonald’s locations anyway, and even more so that I didn’t get what I paid for. Delivery drivers do seem to crowd around the entrance on their bikes, adding a separate waiting area for them and their bikes would make everything tidier. I’m not sure if I would return to this specific McDonald’s location in the future.
• MS

  Michael Stansfield

  Apr 12, 2026
  1.0
  By far the worst Mcds in the area. For a start they allow delivery drivers to just park outside on double yellow lines and block all the traffic. Porridge is served stone cold and the people making the food DO NOT wear gloves. Avoid!
• DN

  Dave Nuttall

  Apr 11, 2026
  2.0
  Go to drive-through supposedly faster and saves getting all the kids out of the car never once yet been here out of must be 25 times always have to go and park up waiting for something and the rest of the food comes with the Ady waiting for that’s normally called total shocking service

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