Extremely unprofessional and disrespectful staff!
I visited this branch to pick up an Uber Eats order, and the staff's attitude was absolutely terrible. Before the employee even said anything, I had already swiped to start the delivery on my app. Without even checking, he started aggressively ordering me around, demanding that I swipe and confirm the pickup right in front of him.
When I calmly showed him my screen to prove that I had already started the trip, he doubled down on his rudeness and kept arguing, demanding further confirmation. I told him clearly, "Brother, I have started the journey now, and I will finally confirm the drop-off once I reach the customer's location." Instead of realizing his mistake, he kept escalating the argument and power-tripping for no reason.
Delivery drivers are providing a vital service to your business and deserve basic human respect. We are not your personal employees to be shouted at or treated with suspicion. Management seriously needs to train this staff on how to behave professionally. Completely unacceptable behavior!
KW
Kelly Westall
May 3, 2026
1.0
Ordered food last time and they sent the wrong thing, couldn’t get a refund but said they’d send the order free next time. Ordered it again tonight and still got it wrong, not sure if there’s a potato tot shortage either as the portions for a standard size were ridiculous, I won’t be ordering again
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