Welcome to The Chocolate Strawberry Tearoom at Pendle Village
– Tearoom located in a Home, Furniture & Lifestyle Shopping Centre
– Serving cooked Breakfast, Lunch, good Coffee & Cakes
– Vegetarian options available
– Dog-friendly restaurant
– Indoor dining for a cosy lunch
– Outdoor dining overlooks our beautiful Garden Centre
– Wheelchair and Pram access throughout
– Disabled Toilets
– Baby Changing Facilities
– Free Parking
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.