Coso At The Mermaid situates inside the luxury sports bar that is The Mermaid Tavern, boasting a 40 cover restaurant and offering you a fine selection of classic pub dishes for dinner, an exciting brunch menu and a traditional Sunday Roast. Not to mention an irresistible bar snack menu to indulge whilst relaxing in the bar watching the game or enjoying some bespoke cocktails.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.