Brilliant experience, recieved a warm welcome from Dom, who gave us recommendations on what to order. Our meal was delicious and Eszter the waitress was very attentive indeed. Travelled up from London to visit friends. The Customer service was on point. Thank you
VW
Vickie Walton
3 days ago
Come here regularly, always enjoy our meals. Lovely setting , food always nice, delivered promptly and meals are a good price. Service is always 5* , special shout out too Elster who is normally our server when we come in, she's always super friendly and very attentive. Definitely recommend!
LD
Leanne Dean-Small
5 days ago
My mum and I came to Ask Italian Hull for lunch today and honestly I wanted to write a review to say we had some of the most polite, helpful and friendly customer service we have ever had. From the moment we arrived, the staff ( one male and one female) couldn't have done more, helped with my young nephew, they were patient, polite and professional. I wanted to make sure it was shared with their managers and higher in the company that they are both a credit to not only the hull restaurant but also the company as a whole.
TS
Tom Scarlett
Jun 10, 2026
Excellent restaurant which is really well run. Our son loves this place and we visit multiple times on every trip to Hull. Dominic and team are excellent in all areas. Very friendly and accommodating, accurate with orders and great at timings. Always very positive when we visit whether it’s quiet, extremely busy or somewhere in between.
We chose ASK for our wedding anniversary today after seeing the advertising and expecting a special dining experience. Sadly, it turned out to be one of the most disappointing restaurant visits we’ve had🥺☹️
The pasta and pizza were served lukewarm and lacked flavour, giving the impression that they had been prepared in advance rather than freshly made. The only item we genuinely enjoyed was the tiramisu.
What made the experience even worse was the service. Although the restaurant was quiet, staff appeared eager to clear our table and brought the bill very quickly while we were still talking and trying to enjoy our anniversary. We felt rushed throughout the visit and were left with the impression that our custom was not valued.
We spent £57.25 expecting a pleasant anniversary meal, but left feeling disappointed and regretting our choice. The food and service fell well below what we expected for the price paid.
Given how unsatisfactory the overall experience was on such an important occasion, I would appreciate it if management could review this visit and contact me regarding a suitable resolution.
Unfortunately, I cannot recommend this restaurant based on our experience.
Thank you for your response. While I appreciate the acknowledgement of my concerns, I remain disappointed with the overall experience, particularly as this was our wedding anniversary celebration. Given the poor food quality, rushed service and the fact that we spent £57.25 on a meal that fell well below expectations, I would appreciate hearing what steps ASK is prepared to take to resolve this matter.