A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What are the opening hours of Waitrose & Partners in Tonbridge?
Waitrose & Partners in Tonbridge is open Monday to Saturday from 7:30 AM to 8:30 PM and on Sunday from 10:00 AM to 4:00 PM.
Does Waitrose & Partners offer delivery services?
Yes, Waitrose & Partners offers delivery services with operating hours typically from 7:00 AM to 9:30 PM on weekdays, extending to 10:00 PM on Fridays and Saturdays. You can order online via their delivery page.
How can I collect my Waitrose Click & Collect order?
You or someone over 18 can collect your Click & Collect order by presenting the order confirmation number and a valid ID at the welcome desk or store entrance. Remember to bring your own bags.
What products are available at Waitrose & Partners Tonbridge?
The store offers a wide range of products including fresh organic produce, own-brand groceries, household staples, personal care items, and brands like Innocent, Heinz, Lurpak, Cadbury's, and more.
Does the store sell vegan products?
Yes, Waitrose & Partners sells a wide selection of vegan lines, including their own PlantLiving range.
Is there a rewards program available at this Waitrose location?
Yes, customers can join the myWaitrose membership to enjoy benefits such as free hot drinks, exclusive savings, personalised vouchers, and free Waitrose magazines.
What community and accessibility services does Waitrose & Partners offer?
Services include customer toilets, baby change facilities, disabled and parent/child parking, assistant dogs welcome, wheelchair trolleys, packing assistance, and carry to car service.
What nearby dining options are available around Waitrose & Partners Tonbridge?
Nearby dining options include Sushi Daily Tonbridge, a Japanese restaurant, and Waite & Rose Café, which offers beverages and light meals. Customers can enjoy dining before or after shopping.
What other supermarkets are near Waitrose & Partners in Tonbridge?
Nearby supermarkets include Iceland Foods and The African Spot, providing additional grocery options for local customers.
Are there any recreational or community spots near Waitrose & Partners?
Yes, Tonbridge park is nearby, offering a place for relaxation or sports activities, which customers might visit before or after shopping.
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