Esquires Coffee Paddock Wood

Reviews

• MP

  Mark Pollard

  1 day ago
  5.0
  Excellent coffee shop,great food and drinks,staff very pleasant. If in the area it's a must visit.
• HS

  Hayley S

  Aug 9, 2026
  3.0
  Pleasant atmosphere, polite staff. Food is nothing special and overpriced.
• JM

  Jamie M

  Aug 7, 2026
  1.0
  Extremely disappointing experience at Esquires Paddock Wood today. First, my Full English breakfast arrived with completely freezing cold beans, so I had to take my plate back to the counter just to have them heated up. To make matters worse, right as I was finishing the meal, I found a long hair baked into my food. On top of that, they had forgotten to give me the slice of cake I ordered, so I went up to the till to fetch my cake and inform them about the hair. Instead of taking responsibility, the staff member at the register was dismissive and rude, telling me I "should have brought the food up straight away if there was a hair in it." As a customer, it is not my job to quality-control their food, nor could I have reported it sooner when the hair was buried near the bottom. When I pointed this out, all I received was a insincere "oh well, sorry"—no proper apology, no offer of a refund, and zero accountability. Extremely unprofessional customer service and substandard food handling. Save your money and avoid this Esquires branch.
• SB

  SK BANKS

  Aug 6, 2026
  5.0
  Esquires has transformed the coffee shop scene in Paddock Wood. The place is immaculate with a great atmosphere, is very nicely designed and the staff are fantastic….Plus the coffee is great! Highly recommended.
• BB

  Bethany

  Jul 6, 2026
  3.0
  Had a really nice visit. I ordered the avocado and halloumi on toast which came as a sandwich which i was a bit confused about but was lovely nonetheless. One issue though was when i was about to leave I went up to the counter to grab a cake to take home for my mum. I asked the lady at the till whether the honeycomb rocky road had fruit in it as I know some do and some don’t and if it did I’d get something else as my mum doesn’t like dried fruit. They said no, checked with another staff member and assured me it had no fruit in it. My mum has just gone to eat the rocky road only to discover it has dates in it. It’s not a massive issue for us, just a bit disappointing as now she can’t eat it, but for someone who’s allergic or has intolerances this could be rather dangerous.

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