Tesco Express

Reviews

• NN

  Npb

  Apr 22, 2026
  2.0
  Could be alot better some staff members certainly need more training
• IH

  Isabella Hines

  Mar 25, 2026
  1.0
  I visited this Tesco store with my two nieces, both under 16, shortly after we had received the difficult news that our nan was at the end of her life. We went in to buy meal deals for family members, and some of the meal deals included Red Bull. We were also on FaceTime with adults in our family asking what everyone wanted, which staff could clearly hear. While we were in the store, it felt like staff were watching us and talking about us, making comments throughout our visit. I chose to ignore this and continued shopping. When we went to pay, I was asked for ID, which I was happy to provide as I am 20 years old. However, I was then told that my nieces would also need to provide ID because it looked like I was buying the drinks for them. I tried to explain the situation, but the staff member was quite rude. Given the circumstances and how upset I already was, I had to call a family member and ask the girls to change the drinks. While I was still paying, another staff member approached me and was also rude, asking me to leave even though I was in the process of completing my purchase. I paid for my items and left. I understand that staff must follow policy, but the way this situation was handled felt unfair and discriminatory based on assumptions about how I looked and who I was with. We had around six meal deals and spent over £40, so it wasn’t clear why it appeared I was specifically buying drinks for the younger girls. I have never been treated this way in a store before, especially during such a difficult personal time. I found the experience upsetting and disappointing. 1 star is too much , I will be putting complaint in with higher management
• DW

  Donna Ware

  Jun 12, 2024
  5.0
  Quick n easy convenience store.

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