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Burger King

4.0
(878 reviews)

Business Details

St James Retail Park, Dover, KEN
CT16 1QD, United Kingdom
+44 1304 899691
https://locations.burgerking.co.uk/dover/st-james-retail-park

About

Fast Food RestaurantBurger JointRestaurant Delivery ServiceBurger King
There's a Burger King® restaurant near you at St James Retail Park. We offer delivery and collection in Dover and the surrounding area. The Burger King® restaurant in Dover serve breakfast, lunch & dinner. We have the WHOPPER® beef burger & many meat options, while we also have a fantastic range of vegetarian and vegan burgers such as the Plant-based WHOPPER®. For snacks, we've got Chicken Nugget & our famous Chilli Cheese Bites. To drink, we've got all your favourites like Coca-Cola, Sprite, Fanta, and Capri Sun for the kids. Download the Burger King® App today to get access our loyalty scheme called YourBurgerKing, great offers, savings and vouchers. Use it to order through Click and Collect or Delivery to your home.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Burger King
St James Retail Park, Dover, KEN
CT16 1QD, United Kingdom

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Reviews

4.0
878 reviews
5 stars
470
4 stars
150
3 stars
112
2 stars
54
1 star
92
  • LH
    Linus Harrington
    Aug 8, 2026
    1.0
    Rudest, most condescending staff I have ever met. Machine wouldn't process order, so went up to til. Standing at front for 5+ minutes with multiple staff seeing me there and ignoring me. Manager finally comes to the front but just stands staring at the empty burger line. When asked if I could be served, blanked me twice before finally responding, then saying she was waiting for stuff (if she'd served me when I first asked it'd already be done and back to the line). I say machine broken and I need to order here. Told it's "not her problem" before ignoring me again. Ask one more time, she just stares at me and shrugs before I storm out (admittedly with some expletives thrown in as I left). Hardly anyone else in there either, no queue behind me. Don't get the needless unwillingness to take 30 seconds to take my order, and then the rudeness when I ask multiple times if someone will please serve me.
  • AS
    Aravind Sekar
    Aug 7, 2026
    1.0
    I am a regular customer at this Burger King. What I am about to say has happened for the second time now. There are two payment options on the display in front: card payment and cash payment. Customers who choose card payment can pay easily, their order appears on the screen immediately, and the staff start preparing the food right away. But when someone chooses cash payment, they have to take the receipt and go to the counter to make the payment. When the customer goes to the counter, I understand that the staff are busy. However, even if we stand there and wait, and even if we call out, no one turns around or responds. Only after we pay the amount at the counter does the cooking start. Because of this, there is a long delay. In the meantime, if ten or fifteen customers have already paid by card, their orders get prepared before ours. So if we are standing in the cash-payment queue, it becomes very delayed and wastes a lot of time. If there could be some separate arrangement or a more convenient process for cash-payment customers, it would be very useful for customers. If you can provide such a facility, that would be appreciated. Thank you.
  • BC
    Ben Capon-Harris
    Jul 23, 2026
    5.0
    My son and I had an exceptional lunch experience. Marian and Laura provided outstanding service, and the food was both fresh and served at an optimal temperature. We appreciate your excellent service. Thank you.
  • MH
    Mandy Harris
    Jul 16, 2026
    5.0
    Visited Burger King today and was served by a wonderful chap called Mario was so helpful, friendly, was trying the milkshakes as never had one and he was so helpful going through them, people like Mario is a huge credit to Burger King absolute treasure he is 😊
  • AG
    Aleks Gerasimenko
    Jul 8, 2026
    1.0
    I recently received a burger meal, and I was very disappointed to find that the burger wrapper was visibly dirty. This raises concerns about the hygiene standards being followed, including whether proper handwashing procedures are being observed by staff. In addition, this is not the first issue I have experienced. On two separate occasions, I have been served cold, soggy chips, which suggests a lack of care in food preparation and quality control. Unfortunately, these repeated problems have left me with the impression that customer satisfaction and food standards are not being taken seriously. I hope this matter is investigated and that appropriate steps are taken to improve both hygiene practices and the overall quality of service. This version is firm and professional while focusing on your observations rather than making claims that can’t be confirmed (such as employees not washing their hands). If this is for a formal complaint to the restaurant or head office, I can also make it more assertive.

Brand Certified Facts from Burger King

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Certified August 09, 2026Yext Knowledge Graph
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