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McDonald's

3.6
(1,146 reviews)

Business Details

+44 1322 624596
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's Bluewater Shopping Centre Dartford. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Bluewater Shopping Centre Dartford and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Bluewater Shopping Centre Dartford . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Bluewater Shopping Centre, Dartford, KEN
DA9 9SF, United Kingdom

Hours

Monday7:00 AM - 10:00 PM
Tuesday7:00 AM - 10:00 PM
Wednesday7:00 AM - 10:00 PM
Thursday7:00 AM - 10:00 PM
Friday7:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM

Menu

4 menus · 81 items

Explore offerings from McDonald's on Bluewater Shopping Centre in Dartford, with popular mccafé®, burgers, chicken mcnuggets® & selects®, and fries & sides available at this location.

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Selected Restaurants only - Porridge

4 items

Reviews

3.6
1,146 reviews
5 stars
412
4 stars
261
3 stars
212
2 stars
81
1 star
180
  • JC
    Janey Cable
    Aug 10, 2026
    1.0
    Food was awful once again must have been cooked and kept warm, nasty
  • MM
    Mandy Mitchell
    Aug 5, 2026
    1.0
    Had to wait ten minutes just for a drink. Me and my friend ordered similar time she got a meal with a drink and I only just got a drink cause I got food from wingstop, and then I waited five minutes until I asked a worker and she was so rude about it saying “well it hasn’t been called out so that’s not my problem” and then I waited another five minutes when it got called out and that’s when my friends meal also got called out. Absolutely joke having to wait that for a drink.
  • DD
    Dominika
    Jul 24, 2026
    1.0
    I have never felt so unwelcome or been treated so negatively as a customer. I waited approximately 20 minutes for just two items, even though I could clearly see them sitting in plain sight. I asked several members of staff about my order but was repeatedly ignored or told it was not ready. When I finally approached the manager, she seemed visibly annoyed when I explained that I would not accept ice cream that had already melted. I do not believe any customer should be expected to pay for and accept melted ice cream after such a long and unnecessary wait. Instead of apologising or handling the situation professionally, the manager was dismissive, rude and made me feel as though I was causing a problem simply for requesting the order I had paid for in an acceptable condition. The overall service was extremely poor, and the attitude of both the staff and manager was ignorant and unprofessional. This was a very unpleasant and disappointing experience.
  • AS
    alicja s
    Jul 24, 2026
    1.0
    This was the worst experience ever. I have been waiting 20 minutes for my melted ice cream. If i didn't ask for the ice cream i think I would wait 30 minutes. All the staff were ignoring me and saying it wasn't ready when clearly my number was ready. They were giving dirty looks, i was being patient but who wants melted ice cream so i started asking for it. Then, the manager came and finally realise i wanted the ice cream. I looked at the ice cream for 2 seconds and u can literally see it being basically water. Yes I waited 20 minutes just for melted ice cream. The manager was so rude and said you were fine before i gave it to you but obviously i was happy that she finally gave the ice cream. After that i looked at the ice cream and saw it melted. Worst thing she said she changed it but i didn't see it has changed. After she shouted at us i saw a employee giving a dirty look at us and cheering like he won a lottery. Im just a person who wants my ice cream while they are being mean to me. This shouldn't be a place where i should feel insecure. NEVER COME TO THIS PLACE!!
  • VV
    vjxdes
    Jul 24, 2026
    1.0
    I am very disappointed with the service I received during my visit. I waited approximately 15–20 minutes for my order and asked around five different members of staff for an update. Each time, I was told that my order was not ready, even though I could clearly see my ice cream and milkshake sitting there. When I asked again, a member of staff who appeared to be the manager finally handed me the order. By that point, both the ice cream and milkshake were already melted. It took me only a few seconds to properly notice how melted they were, so I returned and politely asked for them to be remade. Instead of being understanding, the manager approached me in a rude and negative manner. She said that I had not complained when she first handed me the order, even though I had only just noticed the condition of the items. I do not think it is unreasonable to expect ice cream and a milkshake to be served properly rather than left sitting until they melt. The manager appeared annoyed that I asked for the order to be remade, and I am not even fully confident that fresh items were prepared. She also said “thank you” sarcastically and did not behave in a mature, polite or understanding way. Overall, the experience was extremely unpleasant. I was ignored several times, made to wait unnecessarily, given melted products and then treated rudely when I raised a reasonable concern. I would expect much better customer service, especially from someone in a management position.

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

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Certified August 16, 2026Yext Knowledge Graph
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