Located at the corner of The Parade & Rose Lane, just a stone’s throw from the magnificent Canterbury Cathedral in the heart of the historic city centre, The Ivy Canterbury will feature a stylish bar, an inviting outdoor terrace, and an elegant private dining room. Discover menus featuring modern British cuisine to brasserie classics and fantastic vegan and vegetarian dishes, with something for everyone to love. From breakfast through to dinner seven days a week, the restaurant offers a luxurious haven in a stunning and elegant setting.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.