A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What are the regular opening hours of Waitrose & Partners Ashford?
The store is open Monday to Saturday from 8:00 to 20:00, and on Sundays from 10:00 to 16:00.
Does Waitrose & Partners Ashford offer delivery services, and what are the delivery hours?
Yes, Waitrose & Partners Ashford offers delivery with hours ranging from 07:00 to 22:00 on most days and shorter hours on some days; please refer to the delivery schedule for details.
How can I collect my Waitrose Click & Collect order at Ashford?
You or an authorized person over 18 can collect the order by presenting the confirmation number and a valid ID at the welcome desk or store entrance. Remember to bring your own carrier bags.
What types of products are available at Waitrose & Partners Ashford?
The store offers fresh organic produce, quality groceries including their own-brand items such as Essential Carrots, Butter, Cheddar, and more, as well as household staples and toiletries.
Are vegan products available at Waitrose & Partners Ashford?
Yes, the store stocks a wide selection of vegan products, including the own PlantLiving range.
Does Waitrose & Partners Ashford have a rewards or membership programme?
Yes, the myWaitrose membership offers benefits like free hot drinks, exclusive savings, personalized vouchers, and more. You can sign up on their website.
Are there customer facilities like toilets and baby changing at Waitrose & Partners Ashford?
Yes, the store provides customer toilets, a baby change facility, and services like car parking including disabled and parent/child spaces.
What nearby cafes can I visit around Waitrose & Partners Ashford?
Nearby cafes include Waitrose Cafe Ashford, Waite & Rose Café, No61.cafe, and The Coffee Corner, offering options for coffee, smoothies, and light meals before or after your shopping.
Is there a pharmacy near Waitrose & Partners Ashford for any medical needs?
Yes, Delmergate Pharmacy is nearby, where you can find pharmaceutical products and advice conveniently close to your shopping trip.
Are there other grocery or convenience stores near Waitrose & Partners Ashford?
Yes, nearby stores include Spar and Londis, which offer convenience shopping options to complement your visit to Waitrose & Partners.
Brand Certified Facts from Waitrose & Partners
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