Since this store has switched to using Uber drivers it seems like every time I order the food comes an hour and a half to 2 hours after ordering, this seems to happen because uber eats drivers cancel and then half an hour gets spent finding a new driver. This leads to the food being cold-slightly warm. Honestly quite disappointing considering I prefer the pizzas from Papa Johns but it feels pointless if it comes cold
Food came cold, full of hairs, looked like pubes. Threw up on the pizza after eating it. Nearly died, saw god and thought nah I need to go back to the store to report it
CS
Callie summer
May 24, 2026
I ordered food and as I was waiting I cut my foot outside so I asked for a plaster and they said they don’t have any. So then I asked for a first aid kit and they don’t have one !!! Health and safety !!!
My first time ordering from here, I had a really pleasant experience, food came on time, delivery driver was lovely. But the second time around, I chose for my food to come at 13:30, when my husband comes home for lunch so I could surprise him and we could eat together. The food was 30 minutes late, which was very annoying, and the delivery driver left it in the hallway of my block of flats outside another flat opposite mine? I do understand not being able to find my flat, but being right outside and just leaving it there is pure laziness. Very irritating as we thought he wasn't going to show up and we very nearly lost our food to somebody else!
MA
mark abbeyford
May 11, 2026
There is a delivery problem with this store. The food is usually good quality but they have no drivers. My pizza was stone cold as it spent 45 minutes at the 'checking and cutting' stage on the tracker which means the food sat for 45 mins waiting for a delivery rider.