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McDonald's

3.5
(2,371 reviews)

Business Details

+44 1438 222005
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's Monkswood Retail Park Stevenage. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Monkswood Retail Park Stevenage and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Monkswood Retail Park Stevenage . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Monkswood Retail Park, Stevenage, HRT
SG1 1TL, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

5 menus · 348 items

Explore offerings from McDonald's on Monkswood Retail Park in Stevenage, with popular whats new, burgers, mcnuggets and selects, and wraps and salads available at this location.

Menu

267 items

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Selected Restaurants only - Porridge

4 items

Reviews

3.5
2,371 reviews
5 stars
782
4 stars
572
3 stars
405
2 stars
196
1 star
416
  • IS
    Ian Saunders
    Aug 9, 2026
    1.0
    Just ordered food via uber eats and told couldn't fulfill order! Don't waste your time.
  • SN
    shelley nicholls
    Aug 6, 2026
    2.0
    First of all I would like to say i felt infinitely sorry for the staff on shift when I visited. It was late at night when we got there, just after 1am. We ordered and waited for our food. It wasn't long before we realised a lot of disgruntled and outspoken people. Turns out a few people had been waiting over an hour for food and was starting to become loud and confrontational. I do understand how frustrating that must have been but the treatment the staff dealt with was unwarranted. I saw how hard the staff were working and felt like they were overrun with work without enough staff to cope. I did not have to wait long for my food ans neither didnt my friends but what I received wasn't even warm and the drinks were flat. So it wasn't the standard I expect. I think this location needs better support from management and have more staff on busy late friday nights to cope with the demand. I know McDonald's is a very wealthy company so can 100% do better. The last few visits to the store has been disappointing in terms of food quality and temperature. Its no longer my go to for a quick snack as other places can at least provide hot food. I would like to say again that I do not blame the staff, it looked like a shift from hell and everyone did their best. But in that situation how could anything turn our right ?
  • KA
    Kayleigh-Mai Atlee-Turrell
    Aug 5, 2026
    1.0
    1 star ★☆☆☆☆ I don’t leave reviews often, but this location has worn down my patience. I ordered two large meals, and both large fries were missing when I got home — not a small mix-up, just gone entirely. Unfortunately this isn’t a one-off. I’ve had repeated issues here: wrong items, missing items, orders that don’t match the receipt, slow service, and poor hygiene. On top of that, this location has closed at times it shouldn’t be closed at all — no notice, just not open when it’s supposed to be. At this point it feels less like bad luck and more like a pattern of mismanagement. I keep coming back hoping it’s fixed, and it keeps not being fixed. I get that mistakes happen occasionally at any fast food spot, but when it’s this consistent, across order accuracy, cleanliness, and hours, it stops being an accident and starts being what I should expect. Double-check your bag before you drive off — and don’t count on the doors being open when they’re supposed to be.
  • KR
    Kieran Robinson
    Aug 3, 2026
    4.0
    Left a bad review at the other Stevenage store so thought I should balance it out. This branch is pretty decent - all McDonald’s have their issues but this one is fairly reliable with orders and are reasonably quick. Definitely the better of the two Stevenage ones.
  • NA
    Notmatter Anymore
    Jul 11, 2026
    5.0
    ⭐⭐⭐⭐⭐ Today I had one of the best experiences I’ve ever had at this McDonald’s, and it was all thanks to one of the ladies working in the lobby. Zarmina was incredibly professional friendly and welcoming. She spoke kindly with our children gave them McDonald’s flags and even showed them how to use the games, which made them so happy. When we asked several times about our order she patiently explained that the restaurant was very busy that evening and assured us that our food would be ready as soon as possible. Even though we had to wait a little longer than usual, her positive attitude and excellent customer service made the wait completely worthwhile.After we received our food she continued walking around the dining area checking on customers to see if anyone needed anything. I was also very impressed by how much attention she paid to cleanliness and hygiene. She was constantly making sure the lobby was clean organized, and welcoming.The atmosphere she created was warm, friendly and professional. Staff members like her make a huge difference to the customer experience This was the first time I’ve had such a wonderful experience at this McDonald’s and because of her, I look forward to coming back with my children again.She truly deserves five stars. Thank you for providing such outstanding service!⭐⭐⭐⭐⭐

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

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Certified August 16, 2026Yext Knowledge Graph
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