We opened Fabios Gelato Letchworth in 2019 which is located in the heart of Letchworth, on Leys Avenue.
Not only do we offer 18 ever changing flavours of hand made Gelato and Sorbets. We have a great selection of home baked cakes, cookies & cheesecakes. We also offer a unique build your own Waffle & Sundae service, you choose it, we create it, you eat it, which is great fun for kids and adults too.
You can also find on our menu a wide choice of coffee made from locally roasted beans, milkshakes & soft drinks
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.