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Business Details
About
Cake MakerBakeryCafeCoffee ShopCupcake ShopDessert ShopManufacturerIce Cream Shop
Hertford Cake Co is an independent cake shop and coffee shop in the heart of Hertford, specialising in handmade birthday cakes, celebration cakes, cupcakes, brownies and freshly brewed coffee. We bake to order from our bakery and offer cake collection from Hertford, local cake delivery across Hertfordshire, and a welcoming café serving artisan coffee, sweet treats, soft serve ice cream and milkshakes. Whether you're looking for a custom birthday cake, wedding cake, cupcakes or simply great coffee and cake, we're here to make every occasion sweeter.
Location
Hours
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:00 AM - 4:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.