The Haven Café is a welcoming, fully accessible café in Inverness, open to everyone. Located at the heart of The Haven Centre, we serve freshly brewed coffee, breakfast rolls, homemade soup, sandwiches, paninis, baked potatoes, cakes and traybakes.
With step-free access, accessible toilets, free on-site parking and space for wheelchairs and buggies, the café is designed to make every visit comfortable. Whether you are meeting a friend, stopping for lunch or visiting the Centre, you will find a warm, inclusive place to relax.
Every purchase helps support the wider work of The Haven Centre for children and young people with complex needs, their families and carers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.