Southern Co-op is a large, independent co-operative society operating in 11 counties across the south of England. We have been owned and traded by people across the southern region for over 140 years with our main business being food, where we have a network of over 200 stores. We work hard to provide the best in fresh, delicious food with high standards of service to our customers but we’re also really committed to making a genuine difference to our local communities. From supporting local food and drink suppliers to active engagement with community groups and charities, we strive to build proactive, sustainable partnerships that benefit all. Our Love Your Neighbourhood programme aims to help bring communities together by providing supp...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.