wagamama basingstoke

Reviews

• JH

  Jack Hardy

  May 14, 2026
  5.0
  We had a lovely experience all because of our server Emma. She was polite, enthusiastic and a credit to her team. There was a wee problem with our meal and Emma sorted it out no fuss. Thank you Emma, your hard work and positive attitude has not gone unoticed
• LP

  Lily Pickett

  May 8, 2026
  1.0
  I’m not one to leave a bad review but both times we’ve gone here have been awful. My partner has a nut allergy, which means the manager must take her order and deliver it as well. My food came out after only a few minutes, the rest of the tables food came out about 10 minutes later and still her food was nowhere to be seen. We had all finished our now cold meals before she was brought her food. They had sent the wrong order to the kitchen so then we had to wait for them to make the correct order. Eventually it came out - bland, dry and tasteless. We were tired of being there at this point so she picked at it and we left. I understand when things go wrong, but for us to have two very similar experiences (Last time the chef gave us a personal apology for the food not being brought to her) is appalling. Your allergy process needs to be seriously revisited because why should someone not experience a high level of service just because of an allergy? Or perhaps better management is needed here.
• ZZ

  Zuko

  May 6, 2026
  5.0
  A lovely lady called mirian gave us the best hospitality possible
• JH

  Jack Hales

  May 6, 2026
  5.0
  Mirian was very nice and even gave me a plate of food to try even though i didnt order anything and didnt cost anything.
• NB

  N B

  Apr 14, 2026
  5.0
  Had a good time. Food was lovely (although my partner was sad the yakitori has gone lol). We got there super early to avoid crowds. Vlad was our host and he was great 😊

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