This papa johns is my go to pizza place and has been since it opened years ago, its had its ups and downs to the point where I ordered somewhere else for a few years as everytime it would take hours to show up and it would show up cold and incorrect. I've been ordering with them again for the past couple of years and yet again, they've started disappointing. Every. single. time. without failure they send out the wrong pizza, if you order a pizza that comes with BBQ drizzle, expect none. We call up every single time with the exact same complaint, no BBQ drizzle on my BBQ pizza. And everytime they just apologise and hope thats okay, and everytime we have to fight for them to either fix it or a discount. About 10 minutes ago my pizza arrived, buffalo drizzle this time. And as I sat the pizza down I said to my other half, bet theres no drizzle on the pizza. Guess what? No drizzle, called again, complained AGAIN. And I mean this has happened the last four times we've ordered from here. We told the lady on the phone our pizza has no drizzle, she apologised and just sat in silence, so again we had to force some sort of consolidation out of them. We're all sat down ready for movie night, a box of chicken and a box of garlic bread just sat waiting now for the correct pizza to show up, letting it go cold. Absolutely fed up with this place.
EDIT
We called 40 minutes ago for a replacement pizza and still nothing has arrived, they said they're just leaving now to come and deliver it. Absolute joke.
EDIT 2
Pizza has now arrived, can confirm we have the buffalo drizzle. Have now noticed the garlic pizza sticks we ordered are just garlic sticks so theres that too. Give it a couple months and there will be new owners, this papa johns get new owners how often this country gets a new prime minister.