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McDonald's

3.5
(6,203 reviews)

Business Details

+44 2380 224680
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's West Quay Retail Park Southampton. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's West Quay Retail Park Southampton and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's West Quay Retail Park Southampton . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
West Quay Retail Park, Southampton, HAM
SO15 1BA, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday5:00 AM - 4:45 AM

Menu

4 menus · 344 items

Explore offerings from McDonald's on West Quay Retail Park in Southampton, with popular whats new, burgers, mcnuggets and selects, and wraps and salads available at this location.

Menu

267 items

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Reviews

3.5
6,203 reviews
5 stars
2,046
4 stars
1,615
3 stars
1,112
2 stars
417
1 star
1,013
  • BT
    Bradley Taylor
    5 days ago
    1.0
    I ordered food through Uber eats and I don’t really know if this McDonald’s branch or the courier are to blame but my drink did not arrive, my fries did not arrive and my McFlurry didn’t arrive. The reason I don’t know whether it was the courier or not is because he said there wasn’t any available apparently but if that is the case then why still charge a customer money for something they’re not getting… furthermore the phone number online for this restaurant doesn’t even go through so that’s not exactly helpful.
  • DM
    Darren McAllister
    Sep 26, 2026
    1.0
    Just left the branch 26/9/26 Could not believe how ignorant the staff were! Ordered a flat white because I was paying with cash she repeated the order back to me and walked off! Shift manager come through with an order and asked if I was waiting to pay, I said I ordered to which she checked and NO the lady did not take my order, when asked why take my order then? No apologies! MANNERS COST NOTHING PEOPLE!
  • JJ
    Josephine
    Sep 25, 2026
    1.0
    Didn’t let me order food even though they closed in an hour, tried to walk through their drive through and they wouldn’t accept an order after walking 30 minutes to here.
  • SS
    S Sarhad
    Sep 7, 2026
    1.0
    It’s 3rd time i do order from them they sent wrong items by delivery ! Hahaha my ordered missing like ( 2 straws for cola + ketchup + 3 nuggets + 1 Mc-checkin + one fries ) how is possible they don’t send all of this items and i got refund from uber
  • SM
    Simon M
    Sep 6, 2026
    1.0
    This is, without a shadow of a doubt, the worst McDonald's I've ever visited - so much so, I'm going to suggest that the manager needs to be fired on the spot for allowing this comedy show to play out in real-time. Made an order for 3 drinks. Was in a queue of 15+ people. 20 minutes later. No drinks. The staff didn't give a single, solitary damn about it. Drive-thru orders were going out the window and absolutely nothing was being served inside. Staff were on a "break" and some staff were waiting to start - and they were laughing - yes, laughing at the situation as two guys were complaining that they'd also been waiting upwards of 20 mins to get a burger and fries. The staff wouldn't begin their shift even a few minutes early - unbelievable to see it play out. Manager needs to be fired and higher quality employees are needed. This is a clown show and those people employed here need to up their game as they're unemployable. Oh, and when my drink was thrown at me with no apology for my wait time, it had a hair inside the cup. I took it back to the counter and didn't even get an apology. Disgusting service. 1* is too generous for this place.

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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