Domino's Pizza - Romsey

Reviews

• AP

  Alison Pilbeam

  Aug 25, 2026
  5.0
  Excellent chicken wings are amazing staff are very polite because they had run out of the pizza i wanted they upgraded the size at no extra cost highly recommend
• JB

  Jo Bloggs

  Aug 24, 2026
  5.0
  I had to phone this store as I placed timed order for 8 not realising that I did it to wrong store I spoke to amiee on the phone and explained the situation she was more then helpful she put me on hold( I believe she called the store I wonted it at originally ) She come back of hold and told me it was all sorted with other store top work keep it up
• MT

  Michelle Trinick

  Aug 19, 2026
  5.0
  5 stars for service because of the lovely driver Oscar - who realised one of our pizzas was missing and personally made sure he delivered it to us as soon as he got back. Thank you very much! We really really appreciated it 🙌
• KL

  Kamila Lewandowska

  Aug 6, 2026
  3.0
  You need to keep your pizza a little longer in the oven, so the cheese has time to melt and crust gets golden.
• CL

  Claudy Lovie

  Jul 16, 2026
  1.0
  I am writing to report and expose the hostile and discriminatory treatment I experienced from a staff member at this store on Saturday, 11 July, at approximately 10:09pm. After an exhausting 12-hour work shift, I visited the store simply to purchase a meal. From the beginning of the interaction, the staff member was displaying an attitude towards me. I showed him the loaded cheeseburger fries on the Domino's app and asked whether I could order them at the till. His response and manner were already rude and dismissive. The staff member then asked whether I wanted two because they were part of a deal. I asked whether two would be too much and asked to see the size of the boxes so I could decide whether to purchase one or two. He mocked my question back to me in a rude and aggressive manner, saying, “Is two too much?” He then proceeded to show me the box with an attitude. What made the interaction even more unacceptable was that, immediately after serving me, he turned to the next customer in the queue and said, “Sorry about that,” openly portraying me as a nuisance and treating my presence as an inconvenience. As an African customer, I found this targeted impatience and public exclusion deeply uncomfortable. The way I was treated felt like a racial microaggression and made me feel that I was being treated as a burden simply for asking reasonable questions as a customer. Management should review the CCTV footage and system logs for the exact date and time of this incident to identify the staff member and investigate his conduct. Customers should not be made to feel unwelcome or humiliated for asking reasonable questions about the products they are being sold. This kind of unequal and disrespectful treatment is unacceptable. I will not be returning to this store.