Greggs

Reviews

• AD

  Alexander Diaz

  Oct 2, 2026
  5.0
  Most of the staff are incredible!!! I was served by Aydia who was polite and even gave me a recommendation on what to get when they didn’t have what I wanted available. As I was eating she was walking around the place cleaning and being proactive. Next is maisie. Last time I came in, she was amazing, actively putting things into the oven and helping her colleagues out when it was busy and having such a good energy. The managers on duty Vicki and Kim spoke to their staff kindly and with respect and were incredibly bubbly and brought an amazing energy. The atmosphere here is so good. The music was pleasant and despite a few crumbs greggs was very clean. The toilet was not working but I understand that’s not their fault at the end of the day. My only complaint would be that there was one girl who was sat in the back not doing much at all as aydia rushed around getting stuff done and keeping up with the rush and it was clearly getting busy. My review would have otherwise been 5 stars. Overrall it was a great experience at greggs eastleigh and I will be returning - especially with how friendly most of the staff were
• MB

  Myla Mai Banks

  Sep 6, 2026
  3.0
  Food is delicious. Only thing that I am concerned about is the waiters using the same tongs for vegetarian and meat options. Doesn’t affect me but for other customers it could be very dangerous especially with allergies!
• CC

  Cordelia Cookie

  Aug 27, 2026
  2.0
  I feel really bad about this review but this has been my local Greggs for YEARS and I've always had the same experience. They reallyyy need to hire some new cashiers. I know they're trying their best to make a living but their best must not be that hard. Alwaysss getting my order wrong every time I go. One time I had to wait like half an hour cos they had to remake my order after getting it wrong 3 times... They also just never sound particularly polite, constantly just straight up ignoring me. I hate leaving bad reviews, ESPECIALLY about minimum wage staff but when I'm being payed the same wage as someone who just doesn't even try!! I'm just so sick of correcting them after being given the wrong coffee 😭😭
• LR

  LJ R

  Aug 10, 2026
  1.0
  Refused me a drink at 7am as I had my dog with me I said I’d wait outside I just needed to pay which took 20 seconds, despite explaining i have a medical issue and was desperate for something due to this. Disgraceful really
• JJ

  Joey

  Jul 4, 2026
  1.0
  Absolutely awful experience every time I come into this Greggs. There’s always the same old couple sat in the corner whenever I visit. They act like they own the place, staring at people and generally being rude and miserable, I don’t know what their deal is but they smell as bad as the toilet did . I even overheard them making rude comments about the workers, which just made the atmosphere even more unpleasant. I was served by a young bloke with black hair who wasn’t wearing a hat or a hairnet while handling food and neither was one of the other staff members . He looked like he couldn’t be bothered and had no interest in serving customers or doing his job properly at all. The other staff all seemed more interested in scrolling on their phones behind the counter than serving people or keeping the shop clean. The food was cold, half the counters had no bakes available, there were flies buzzing around the sweet treats, the tables were filthy, and the bins were overflowing. The customer toilet absolutely reeked of urine and there wasn’t even any toilet roll. Overall, the whole place felt dirty, poorly managed, and like nobody cared about customer service or basic hygiene. This branch seriously needs sorting out because it’s gone downhill. I definitely won’t be coming back.

Frequently Asked Questions About Greggs