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Greggs

4.1
(319 reviews)

Business Details

+44 1256 631678

About

BakeryGreggs
We’re best known for our iconic bakes, fresh sandwiches, delicious hot drinks and sweet treats. Over eighty years ago, John Gregg started out with one goal: to deliver (by pushbike) fresh eggs and yeast to the families of Newcastle. Ten years later, he chained up his bike and opened Greggs of Gosforth. Since then, we’ve opened more and more shops and have become something of a Nation’s sweetheart. Our menu has also changed with the nation’s taste. Long-standing Greggs fans among us may even remember the olden days before the hotly debated Vegan Roll, or our refreshing iced drinks. Whether you’re into a hot sandwich, a pasta salad, some delicious chicken goujons or a fresh cold sandwich – our meal deals are doing the most in a mouth-watering way. Bundle on whichever side takes your fancy. We’re talking crispy Southern Fried Potato Wedges, a classic bag of crisps, protein-packed egg pots, fruit pots or creamy yoghurt. Plus, grab a drink to top it all off. From a classic Latte or a Mocha to a Raspberry Lemonade or a crisp Iced Mango & Strawberry Cooler – it’s yours. Pre-order on Click + Collect to skip the queue like a VIP, or get what you want delivered to your door via Just Eat or Uber Eats. Whichever way you have it - there’s definitely one thing better than a Greggs – and that’s a FREE Greggs. The Greggs App has never been tastier. Packed full of seriously stomach-rumbling news, rewards and ways to order – it really is the inner circle for all things yummy. Plus, it’s a sure-fire way to bag some free treats - and who doesn’t love a free treat?

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Greggs
U12 Festival Place Shopping Centre, Basingstoke, HAM
RG21 7JT, United Kingdom

Hours

Monday6:30 AM - 7:00 PM
Tuesday6:30 AM - 7:00 PM
Wednesday6:30 AM - 7:00 PM
Thursday6:30 AM - 7:00 PM
Friday6:30 AM - 7:00 PM
Saturday6:30 AM - 7:00 PM
Sunday8:30 AM - 5:00 PM

Menu

3 menus · 11 items

Explore offerings from Greggs on U12 Festival Place Shopping Centre in Basingstoke, with popular for allergen and nutritional information, visit www.greggs.com available at this location.

SANDWICHES & SALADS

2 items

SAVOURIES & BAKES

6 items

SWEET TREATS

3 items

Reviews

4.1
319 reviews
5 stars
159
4 stars
87
3 stars
35
2 stars
11
1 star
27
  • AA
    anna Anastasia
    May 18, 2026
    1.0
    I am anna who purchase a steakbake and potato with Cup of plain hot chocolate larfe and paid £5.85 with my card and i am a regular greggs customer. I am also a greggs apps customer. I order hot chocolate but i got a coffee while i took a sip at train station. I am caffeine intolerance and lactose intolerance. I do not have a drink on biard with my foods i bough at greggs. It ruin my day. I throw the full cup of coffee away and i wish to get full refund tomorrow from this shop opposide of basingstoke tesco at festival place. It ruin my day. I had diarrhea after i swallow some of the drink thinking it was hot chocolate. I will come tomorrow to meet the manager and get the refund. The boy who serve me please train him so he can serve the custimer bettter and give the customer the correct drink. Please check the cctv and transaction for my proof of refund. Please help me to get my refund tomorrow. The management please alert and get more training for the front liner to serve the customer effectively.
  • SB
    Selena B
    Apr 21, 2026
    5.0
    Sausage roll and chicken bake is a everyday must 🥰
  • EV
    Ervin Visitacion
    Dec 17, 2025
    1.0
    Worst customer service experience I’ve had from Greggs, Festival Place, Basingstoke today. Never have I and my family been treated in such a rude manner by an employee named Michael. I can’t believe such an individual was hired with no manners and overall such a bad attitude. It seems like he just can’t be bothered to work there.

Frequently Asked Questions About Greggs

What are your opening times?

Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.

What happens to your leftover food?

We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations. This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes. In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve. We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.

Brand Certified Facts from Greggs

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Certified June 14, 2026Yext Knowledge Graph
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