This profile is uncertified and using publicly sourced data
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About
Coffee ShopBreakfast RestaurantBakery
Heidi Alresford is well-known in the area for being full of quality products: from light bites, outstanding coffee and gorgeous gift food. And since it joined the Heidi family in 2019, we’ve continued all those things and brought in even more food from our kitchen teams across the area.
The Alresford site is certainly our one with the most character. Grade II listed and set on the stunning Broad Street promenade, the store contrasts exposed beams with beautiful food displays and the constant whir of the coffee machine, extracting velvety espresso from Heidi House Blend.
Location
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 4:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 5:00 PM
Sunday9:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.