This profile is uncertified and using publicly sourced data
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Business Details
About
Japanese Restaurant
YOKU - The much-anticipated signature Asian dining addition to No.131, The Lucky Onion’s beautiful Georgian townhouse in the heart of Cheltenham and the Cotswolds. YOKU translates from Japanese to the desire of doing things exceptionally well, with care and kindness. This is the motivation and enduring essence for the complete YOKU restaurant experience, where going above and beyond is an uncompromising passion to surprise and delight.
Location
Hours
MondayClosed
Tuesday6:00 PM - 9:00 PM
Wednesday6:00 PM - 9:00 PM
Thursday6:00 PM - 9:00 PM
Friday6:00 PM - 10:00 PM
Saturday6:00 PM - 10:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.