A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What are the opening hours of Waitrose & Partners in Cheltenham?
The store is open from 8:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 4:00 PM on Sundays, with some variations on holiday dates.
Does Waitrose & Partners in Cheltenham offer delivery services?
Yes, Waitrose & Partners offers delivery services with hours generally from 6:00 AM to around 10:30 PM depending on the day. You can order online through their delivery page.
How can I collect my Waitrose Click & Collect order at the Cheltenham store?
You or an authorized person over 18 can collect your Click & Collect order by presenting the order confirmation number and ID at the welcome desk or store entrance.
What types of products does Waitrose & Partners Cheltenham sell?
They sell fresh organic produce, quality groceries including own-brand items, household staples, toiletries, and a wide selection of vegan lines including their PlantLiving range.
Is there a rewards program or membership available at Waitrose & Partners Cheltenham?
Yes, the myWaitrose membership offers benefits like free hot drinks, exclusive savings, personalized vouchers, free magazines, and more. You can sign up on their website.
Does the Cheltenham Waitrose store provide any special services?
Yes, services include customer toilets, baby change facilities, car park with disabled parking, cash points, coffee machines, lottery counter, dry cleaning drop-off, and assistance for shoppers including wheelchair trolleys and carry-to-car service.
Are there nearby cafes where I can relax after shopping at Waitrose & Partners Cheltenham?
Yes, the Waite & Rose Café is close by where you can enjoy British cuisine and a cozy cafe atmosphere after your shopping trip.
Where can I find pharmacy or health services near Waitrose & Partners Cheltenham?
Nearby you can find LloydsPharmacy offering pharmacy and beauty supplies, as well as Yorkleigh Doctor's Surgery for medical consultations.
Is there a dry cleaning service near Waitrose & Partners Cheltenham?
Yes, Johnson Cleaners is located nearby providing dry cleaning, laundromat, and sewing and alterations services which can complement your grocery visit.
How can nearby transport or local attractions help me when visiting Waitrose & Partners Cheltenham?
While specific transit stations aren't listed, nearby amenities like local cafes and services such as petrol stations and EV charging points can make your visit convenient and enjoyable, especially if you plan additional activities in Cheltenham.
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