Humongous store to shop everything
Bad service!!!! Women staff is very rude! Don't help anything. Absolutely terrible customer service from the female store manager. She was extremely rude, unfriendly, and completely unhelpful throughout the interaction. Her facial expressions and attitude made me feel like I was bothering her just by asking for help.
If you’re a store manager, you should know how to treat customers professionally, regardless of whatever mood you’re in. Customers shouldn’t have to deal with your bad attitude or personal frustrations.
Honestly, one of the worst customer service experiences I’ve had. Tesco seriously needs to train its management staff to treat customers with basic respect and professionalism.
CC
Chongles B. Chillin
Aug 15, 2026
This is easily the worst Tesco Express I've ever shopped at. Tesco is my go-to supermarket and travelling for work I've seen a fair few. Overzealous security guards, very unpleasant experience.
AG
Ahana Ghosh
Jul 30, 2026
As a regular customer, I have heard that staff here are unfriendly. During my recent visit, one of them treated me with hostility and made racist comments. When I was leaving, I was getting taunted by him. It was disrespectful and threatening to me. I believe that no customer should be treated differently based on their race.
LG
Lana Gasanova
Jun 9, 2026
i'm usually the last person to complain about shop staff as i know first-hand it's a hard and underpaid job but this is the worst-managed shop i've EVER been to and some of the most entitled staff i've encountered
like another reviewer said, if you buy an energy drink/alcohol at self-checkout, good luck finding someone to approve it :)) one day i didn't have my wallet on me and, after waiting around 10 if not more minutes for someone to come over to the self-checkout, i then was refused an energy drink because i didn't have ID - the cashier sees me in there all the time i only ever get redbulls there, i'm 27, i very obviously don't look under 16 and and i have visible tattoos as well, she had an attitude about it as well lol girl i come to get my redbull here all the time, fair enough you have to follow your procedure even when i'm a regular but don't be raising your voice at me. the store itself is constantly messy, a lot of the sandwiches in the meal deal section are being left until the last possible day before expiry without being reduced
staff's constantly just stands around yapping to each other in the middle of aisles and in front of fridges and neeeever step aside, apologise, or move when you're trying to do your shopping. it's as if you as a customer are inconveniencing them lol