Named ‘Scotland’s Best Japanese Restaurant by Deliveroo’, Maki & Ramen is committed to delivering traditional Japanese cuisine with flair. With more than 15 years in business, our experts have the knowledge to cook you up something special. The 8-hour cooked broth and homemade noodles show our care for what we do and why people always choose to come back. Whether you're a sushi lover, a ramen enthusiast, or simply looking for a memorable dining experience, we've got you covered. Our friendly and vibrant restaurant is the perfect spot for all! As Scotland’s favourite Japanese dining experience, we deliver an experience to our guests that they always remember.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.