Domino's Pizza - Glasgow - West End

Reviews

• HC

  Humza Curreshi

  May 29, 2026
  1.0
  Called to ask if they take cash on delivery had to phone twice because they just hung up on me.
• RR

  RoadRunner74

  Apr 28, 2026
  1.0
  Edit So um im not happy with the response i got I felt accused And so here what happened Ubereats pin is at my address N post code is always wrong So my actual postcode is in my address details n in the notes to all riders Never had issue using ubereats Ive been dealing with alot of stressful things yesterday before I ordered and my mental health which has left me sucidial n in tears yesterday. I hadn't eaten all day. And I always felt I could depend on dominos to eat in the past. Anyway rhen i get call from driver from dominos demanding my address post code over n over n over n over I tell him it over n over n over n over He is demanding shouting at me to give me my address post code So i do again and again n againd n again He shouts i do not understand He accuses me over n over of me not kmowing my own address or where i live or something Anyway then he swears alot n hangs up N i call store n they instead of helping they argue with me about my address being wrong n post code is not in their area of delivery even though my pin is my address n showing to them I imagine I said its the pin on uberears which I have already reported to ubereats but they haven't fixed yet claiming its a different post code to the actual areas post code He argues n doesnt listen n then agrees to delivery at pinned address Anyway Then he called me back few times but hangs up first time second time he demands me to go out my house and get driver outside to get food I refuse. I do not feel safe to do that as a woman. And I'm already feeling shakened up and vulnerable from the day I had and the shouting n demanding by dominos staff. Anuway I say he needs to buzz my door so I can let him in. Never had this probelm while using dominos app they are always friendly too Anyway so He says to check outside if he is there n go out to meet him I say no he needs buzz door n ill let him in. Anyway he agrees say I'll let driver know to buzz Driver buzzes I let him in N he is clearly angry at me gives food quickly n runs off while I was trying to apologise to him No apology nothing from him Anyway I leave this review as it all stress upset n wore me out And made my health much worse And get this reply which feels accusational Ive been loyal cusotmer for many years since 2013 to be exact been using this dominos branch. Usually on dominos app But that day I had to use ubereats app due to fault with their app. To accuse me such things as accused in left reply. Has made this all the much worse for me. They want to accuse customers of trying to cheat them out of money. I have never done such a thing to any service. Always been loyal customer. And can take my service elsewhere. And such a hypocrite thing to accuse as I have had dominos not show up in the past and I have lost £40 from them which they don't payback. I dont even know how a pin being the right address but wrong post code can make them think such things in the first place. Nor how me going outside can be to prove im not going to steal from them. It makes no sense. What they did to me that day I was already struggling. Anyway B4 leaving the review I left here Replacing their glowing one before it. I clearly also clicked neen drlivered on ubereats once I have recieved it. So surely they can see that before i left the review and before they replied. That I havent claimed it hasnt been delivered so why make such accusations unhelpful unapologetical comments in the reply to my complaint of how I sas handled and treated that day. Anyway I understand that they mean others in past have done and I'm shocked to here that if it had happened. But how can they compare my situation to their situation. N besides It was clear in review the replier doesnt know the circumstances of my review As it a sounded assumptious aswell as accusational. As it doesnt make sense to the actual events that actually happened N why is ok to demand for someones post code over n over even when they give it to you n the delivery guy clearly struggled with English. Maybe lost a long loyal customer.
• LM

  Luke McGunnigle

  Apr 17, 2026
  1.0
  Waited 15 mins to get served because we couldnt order gluten free online. Then ordered. Was then told for no reason at all that they couldn’t make a gluten free pizza even though it was on the menu. The server said it was too late and they could no longer do the order, even though they were willing to take other orders. For no reason at all. A shame on anyone that is celiac (my partner included) Save your money and go Pizza Hut down the road. They sorted us out easily.
• FG

  Fraser G

  Mar 12, 2026
  1.0
  I tried to oder online but app wasn't working. I went into the shop to order the same but was refused because it was an online exclusive. However, the staff were unaccomadating to the online app issue and charged me full price. The staff member I dealt with was unhelpful and rude to the point he said 'I cant help you anymore and left to go to the back room'. I felt this was deeply unacceptable and at no point I was offered any compensation due to the companies app issues. I wont be returning to this establishment and will be ordering from Papa John's who have better customer service.
• DR

  Daniel Reda

  Mar 8, 2026
  3.0
  Look, the pizza’s honestly decent—hot, cheesy, arrives faster than my ex’s apologies. I love that it’s reliable, and honestly, in Glasgow, that’s half the battle. But here’s the thing: every single time, the box opens and it’s like… they tried to cut it. Like, they got the knife out, gave it a wee poke, then decided “nah, that’ll do.” So you grab a slice and—rip—cheese peels off like a bad breakup, toppings scatter like confetti at a funeral, sauce everywhere. I’m left wrestling what looks like a tectonic plate of dough, not a pizza. And yeah, I know Domino’s is in Glasgow—city famous for knife crime—and yet somehow, the one place that should be good with blades is treating my dinner like it’s made of rubber. (And speaking of staff: lovely folk, really—mostly international, which is fine, but when you’re handing over a half-cut pizza with a smile that says “I don’t speak fluent pizza,” you start wondering if “cut” means something different in their language. No shade, just… maybe a quick YouTube tutorial?) As for the shop itself? Back when I could actually go in—before my knees gave up and delivery became my new religion—the vibe was… ruined. West End, Glasgow Uni crowd everywhere. You know the type posh privileged Madame’s and lord knows it doesn’t help when you hear the migraine triggering accent and intentionally eardrum bursting levels of volume not their voice