Domino's Pizza - Newcastle - Whickham

Reviews

• HE

  Helen Em

  Mar 15, 2026
  1.0
  Used to be great but gone massively downhill lately. Ordered a couple of months ago and thought it was a one off - pizza said it had been delivered but hadn’t, rang them and they hung up, husband had to go down and collect it. Ordered again tonight and it took over an hour to arrive and when it did was cold. Not good enough when it’s so expensive!
• LH

  Lucy Henderson

  Feb 27, 2026
  1.0
  Has this place been took over or something? It is surely not still a dominos! Ordered a chicken combo garlic bead was missing. I paid to add peppers to be pepperoni pizza those were missing. Rang the store and they pick up and just mumbled hello. Didn’t state they were dominos. Said would send the garlic bread and a new pizza. They came, and garlic bread was missing garlic. Since when do they put pepperoni under the cheese? It was just soggy and uncooked. It’s normally on the top and it crisps. So so poor. Won’t order again.
• JG

  Jake Geneva

  Feb 5, 2026
  1.0
  This Domino's was once the best (in my opinion) but has gone steadily down hill the past few month's. I can't justify paying £30+ including £4 delivery for food to arrive over an hour after ordering and cold. Doesn't seem to be much pride taken in crafting the pizza's either. Some slices missing toppings, corners with massive cheese bubbles ect. Be a while before I attempt ordering again
• IS

  India Sherwin

  Jan 23, 2026
  1.0
  has went very downhill the last few months and extremely over priced
• SJ

  sam Jenson

  Dec 31, 2025
  1.0
  £50+ taken from bank account nothing delivered Avoid at all cost! Ordered on new year's eve for the family and kids as a treat to celebrate going into the new year. Ordered via Uber dominos uses their own drivers btw all through the ordering process I was tracking it preparing and on its way to delivery estimate time 10:00-10:15pm , time 11pm nothing arrived called the shop spoke to the manager claims he not got my order even though it was processed prepared and marked on its way. Told me it I quote ' not his problem take it up with Uber ' i even suggested I drive to the shop and show him my Uber app and my bank account payment taken he started being really smug and even laughed at my situation and again told me it's not his problem . It was then I told him I will be taking this up with dominos HQ in which I quote from him ' that's entirely up to me ' absolutely disgraceful and disgusting attitude. I have all the Uber app screenshots all the bank payments as proof and will be taking this further. Update : emailed Domino hq got a generic email reply back basically advising me take it up with Uber absolutely disgusting company will never ever go to any dominos ever again