Baking in Fife, Scotland, since 1919, Fisher & Donaldson is a Royal Warrant-holding institution. Known for its traditional baking, most notably the 'world famous' fudge doughnut, the bakery's delights are handmade in Fife and enjoyed by people from all over the world.
Now in its fifth generation, Fisher & Donaldson has been in the Milne family since the beginning. Taking its name from Willie Fisher and Davie Donaldson, the brothers-in-law returned to Cupar from World War I looking to launch a venture of their own, buying a small premises in Cupar, Fife, just around the corner from where the business remains still.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.