Tesco Extra

Reviews

• MP

  Miguel Pereira

  5 days ago
  5.0
  Great but need changing rooms for the clothing section
• MM

  Mirley

  Aug 8, 2026
  5.0
  Lots of options and good deals. Ample free parking and petrol station adjacent nearly always has a very competitive price compared to others around
• AA

  Anca

  Jul 26, 2026
  5.0
  Absolutely amazing ❤️ On Thursday this week, my husband and I got stranded at the petrol station when our car suddenly wouldn't start. While we were waiting for the recovery service, the staff, Teresa and Callum, went above and beyond to look after us and make sure we were okay. Their kindness, support, and genuine care during a stressful situation meant so much to us. They made a difficult experience much easier, and we truly can't thank them enough for everything they did. Exceptional customer service like theirs deserves to be recognised. Thank you, Teresa and Callum—you are both amazing!
• AN

  anna narborough

  Jul 8, 2026
  1.0
  Cafe. Very mediocre. Coffee ok. Had to order at machine. Boo helped me - lovely girl!!! My client’s food came before mine & I went to the service counter after a few mins. Mine sitting there. 2 Battery poached eggs; which did not have runny yolks and had no flavour. Loads of food on service counter waiting to go out whilst staff wipe tables and walk about. £10 for mine. Never again. My client enjoyed her tea and full English for £12.60. I felt a bit unwell walking round the supermarket after. 8 hours later I felt a stomach pain (not eaten since) & an explosion occurred. Sorry to write this but as a person who only eats fresh, free range eggs….. I reckon Tesco’s cafe uses low grade stale battery farm eggs.
• BB

  bigmikeydread

  Jun 27, 2026
  1.0
  When supermarket shopping was first introduced market employees had to accompany shoppers in order to get them to shop. Shoppers initially refused to pick their own goods, now though without consultation Tesco and many others have you the shopper not only picking their own goods but ringing them up by scanning them, making payment and standing waiting for someone employed by Tesco’s to take enough of an interest to resentfully come and help or passport your age restricted purchases. There was no consultation, the company of course will tell you there was, they’ll say what a valued customer you are, while increasing share value, reducing service levels, turning you into an unpaid employee and penalising you for trying to have a conversation, socially interact and preserve the jobs of their employees by holding out for a checkout line. EXCEPT… They’ve quietly removed more and more manned checkout lines and staff here in Hastings this last year, herding YOU, the customer that once refused anything but a tailored and personal service by neccesity into impersonal, second rate, self checkouts. You do the work, they get rid of employees and increase shares for foreign investment and shareholders and a company that doesn’t give a damn about your Nan who just lost her part time job at Tesco’s Hastings. The cues at actual manned checkouts are 6 deep and you are forced …not politely requested.. to self serve. THEN… on top of this while you shop on the shop floor you navigate the constant ‘pickers’ loading goods for the delivery service. Not only is it a poorly run store that gives not a hoot for the service we desire but forces us to accept the service they deem gracious enough to push upon us, but they utilise the shop and space as a Wharehouse, you, older, with a hip that needs replacing, struggling, constantly negotiating their staff, their trolleys and their attitude when you, (and yes this is personal) merely try to get around them to purchase from the shelves and the shop, when they should be thankful you are using the store in the first place, purchasing their Pork Pie or bag of overly expensive salad! This last week truly, without exaggeration, some beleaguered employee, possibly on some picking rate piecework tedium literally missed sending me sprawling by centimetres. When I complained they decided they’d argue the toss with me, that they didn’t know which way I was walking. I described what a straight line was… it’s utterly typical as is the rest of this tale as to how we the CUSTOMER are not the priority and of how this company and many others have completely forgotten that WE are the reason the exist in the first instance. Terrible service and a self awareness that you’ll do it their way or not at all. They do not care. There are one or two exceptions in regards to staff who are personable, caring and thoughtful, hence giving one star in my review, but my impression is that Tesco’s likely don’t care about or for them in the least. If they treat customers like cattle imagine how they must treat their employees. If you have the choice .. go elsewhere.

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