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A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What are the opening hours of Waitrose & Partners in Hailsham?
The store is open Monday to Saturday from 8:00 AM to 8:00 PM, Sundays from 10:00 AM to 4:00 PM, with varying holiday hours.
Does Waitrose & Partners offer delivery services, and what are the delivery hours?
Yes, delivery is available daily from 7:00 AM to 10:00 PM. You can order online via their delivery webpage.
How can I collect my Click & Collect order at Waitrose & Partners?
You or someone over 18 with the order confirmation number and ID can collect your order at the welcome desk or store entrance. Remember to bring your own bags.
Does Waitrose & Partners in Hailsham sell vegan products?
Yes, the store offers a wide selection of vegan lines including their own PlantLiving range.
Is there a rewards program available at Waitrose & Partners?
Yes, the myWaitrose membership offers benefits like free hot drinks, exclusive savings, personalized vouchers, and free magazines. Sign up on their website.
What types of products can I find at Waitrose & Partners Hailsham?
The store offers fresh organic produce, quality groceries, own-brand items, household staples, toiletries, and featured brands such as Heinz, Lurpak, Cadbury's, and more.
What nearby services can I use when visiting Waitrose & Partners in Hailsham?
Near Waitrose, you can find Treasure Pots Mini Markets community center, DHL Express Service Point for shipping, and Freedom Leisure gym and sports venue, enhancing your shopping and community experience.
Are there nearby places for entertainment and leisure close to Waitrose & Partners?
Yes, nearby entertainment options include The Hailsham Club social club, Freedom Bowl active life venue, and betting centers like William Hill and Coral.
Which nearby health and personal care services can I access near Waitrose & Partners?
Close by are Boots pharmacy and optician, Back In Motion Chiropractic Clinic, and beauty salons such as Trident Aesthetics and Definitions Hair and Beauty Salon for your health and beauty needs.
What customer services are available at Waitrose & Partners in Hailsham?
Services include customer toilets, baby change facilities, cash points, coffee machines, welcome desk, accompanied shopping, wheelchair trolleys, packing assistance, and carry to car service.
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