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A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What are the opening hours for Waitrose & Partners in Eastbourne?
The store is open Monday to Friday from 07:30 to 21:00, Saturday from 07:30 to 20:00, and Sunday from 10:00 to 16:00.
Does Waitrose & Partners offer grocery delivery services?
Yes, Waitrose & Partners offers grocery delivery every day from 07:00 to 22:00. You can place orders online via their delivery website.
How can I collect my Click & Collect order from Waitrose & Partners?
You or an authorized person over 18 can collect your Click & Collect order by providing the order confirmation number and a form of ID at the welcome desk or store entrance. Remember to bring your own carrier bags.
Does Waitrose & Partners have a rewards program?
Yes, the myWaitrose membership offers benefits like free hot drinks, personalised vouchers, and exclusive savings. You can sign up on their website.
Are vegan products available at Waitrose & Partners in Eastbourne?
Yes, the store sells a wide range of vegan products, including their own PlantLiving range.
What types of products can I find at Waitrose & Partners?
You can find fresh organic produce, quality groceries, household items, personal care products, and a variety of own-brand items in store and online.
What services are available at Waitrose & Partners in Eastbourne?
Services include customer toilets, baby change facility, car park with disabled and parent/child parking, electric vehicle charging point, coffee machine, lottery counter, dry cleaning drop-off, welcome desk, quick pay, and packing assistance.
Which nearby cafes can I visit before or after shopping at Waitrose & Partners?
Nearby cafes like Cafe Old Town and Café and offer a great spot for coffee or tapas, convenient if you want a break before or after shopping.
Are there nearby pubs close to Waitrose & Partners for socializing?
Yes, The Prince Albert, The Lamb Inn, The Star Inn, and The Rainbow are nearby pubs and gastropubs where you can enjoy drinks and meals.
What nearby amenities can help me with transportation and parking when visiting Waitrose & Partners?
Nearby you have the Esso - Old Town Service Station and Shell Recharge EV charging station, as well as parking facilities at Waitrose including disabled and parent/child parking bays and electric vehicle charging points.
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