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McDonald's

3.6
(2,497 reviews)

Business Details

+44 1323 412240
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's The Arndale Centre Eastbourne. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's The Arndale Centre Eastbourne and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's The Arndale Centre Eastbourne . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
The Arndale Centre, Eastbourne, ESX
BN21 3QP, United Kingdom

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 3:30 AM
Saturday6:00 AM - 3:30 AM
Sunday6:00 AM - 11:00 PM

Menu

4 menus · 344 items

Explore offerings from McDonald's on The Arndale Centre in Eastbourne, with popular whats new, burgers, mcnuggets and selects, and wraps and salads available at this location.

Menu

267 items

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Reviews

3.6
2,497 reviews
5 stars
871
4 stars
604
3 stars
454
2 stars
200
1 star
368
  • GG
    Guillaume Guinard
    Aug 6, 2026
    1.0
    I ordered a happy meal with nuggets and fries. The small bag of fries was half empty, and it was the most expensive happy meal I've ever had (4.09 GBP). The amount of food I got wasn't enough to feed a 4 year old child, or barely as a snack. There was nothing happy about this meal. Also what's up with a Croc key ring as a toy? That's not even a toy
  • LS
    Linda Stevens
    Aug 4, 2026
    3.0
    It's like Marmite. You are a fan or not. Too many kids for my liking. Prices are reasonable.
  • LB
    Lee Richardson Bsc[hons]Const
    Aug 1, 2026
    4.0
    The usual burger in a bun. Doesn't matter which one you go to they all taste the same.
  • BV
    Brigitte Veen
    Jul 31, 2026
    3.0
    Gewoon een overvolle Mac, wanhopig op zoek naar een manager die de jeugdige werkers beter zou moeten begeleiden. Ze werkten zich een slag in de rondte, maar ik kon de logica niet zien, waardoor mi wachttijden onnodig opliepen. Personeel was overigens supervriendelijk!
  • TG
    Tomás Gómez
    Jul 10, 2026
    1.0
    Very serious incident and completely unacceptable treatment On 10 July 2026, my underage son visited the McDonald’s restaurant located at The Arndale Centre, Terminus Road, Eastbourne, with his class. He paid the equivalent of 12,41€ for a meal. When he opened the burger, he found a large insect or larva inside it, apparently in the process of metamorphosis, as can clearly be seen in the photographs we have retained. Even more disturbing than the discovery itself was the way the staff handled the situation. My son immediately approached the manager to explain what had happened. Instead of listening to him, apologising and following an appropriate food-safety procedure, the manager dismissed and ignored him. My son had to return with his sister and several classmates and make repeated attempts to explain the situation before another member of staff finally acknowledged that his complaint was justified. The restaurant removed the original meal and gave him a replacement. However, there was no apology, no explanation and no refund. Understandably, after finding such a disturbing object in his burger, my son was unable to eat the replacement meal because of the disgust, distress and aversion caused by the incident. It is especially unacceptable that a minor, while abroad and accompanied by his classmates, had to insist repeatedly just to be taken seriously in such a concerning foodsafety situation. The minimum appropriate response would have been an immediate apology, a full refund, responsible intervention by the manager and a thorough inspection of the food-handling and storage procedures. We have photographic evidence of the burger and proof of payment for €12.41. We request that McDonald’s management formally investigate this incident, explain how the insect or larva could have ended up inside the burger, review the hygiene and foodsafety conditions at this restaurant, and take appropriate action to ensure that no other customer has to experience anything similar. We also expect a formal apology and a full refund. Experiencia muy grave y trato completamente inaceptable El 10 de julio de 2026, mi hijo menor de edad acudió con su clase al McDonald’s situado en The Arndale Centre, Terminus Road, Eastbourne. Pagó 12,41 € al cambio por un menú. Al abrir la hamburguesa encontró en su interior un insecto o larva de gran tamaño, aparentemente en plena fase de metamorfosis, tal y como puede comprobarse en las fotografías que conservamos. Más grave aún que el propio hallazgo fue la reacción del personal. Mi hijo acudió inmediatamente al encargado para explicarle lo ocurrido, pero, en lugar de atenderlo con respeto, disculparse y activar un protocolo de higiene, lo ignoró y menospreció su reclamación. Tuvo que acudir acompañado de su hermana y de varios compañeros e insistir en repetidas ocasiones hasta que otra empleada reconoció que tenía razón. El establecimiento retiró el menú y le entregó otro, pero no hubo ninguna disculpa, explicación ni devolución del importe. Evidentemente, después de encontrar aquello en la hamburguesa, mi hijo fue incapaz de comerse el nuevo menú debido al asco, la preocupación y la aversión que le produjo la situación. Considero especialmente lamentable que un menor, fuera de su país y acompañado de sus compañeros de clase, tuviera que insistir tantas veces para ser escuchado ante un problema tan serio de seguridad alimentaria. En un caso así, lo mínimo esperable era una disculpa inmediata, la devolución del dinero, la intervención responsable del encargado y una revisión rigurosa de los alimentos y de los procedimientos de conservación y manipulación. Disponemos de fotografías del producto y justificante del pago de 12,41 €. Solicitamos que la dirección de McDonald’s investigue formalmente lo sucedido, explique cómo pudo llegar ese insecto hasta la hamburguesa, revise las condiciones higiénico-sanitarias del establecimiento y adopte medidas para que ningún otro cliente tenga que vivir una experiencia semejante. También esperamos una disculpa formal y la devolución del importe abonado.

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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