Tesco Superstore

Reviews

• OT

  Olivia Lucy Tridgell

  1 day ago
  5.0
  Exceptional life saving services! Haha.! I am a type one diabetic, and unfortunately was having a VERY severe low blood sugar. There is an unspoken rule that a diabetic needing sugar in a shop has every right to open the bottle or packaging before reaching check out, as it could be the difference between life and death - however, I suddenly realised that I needed assistance on the self checkout because the weight of the.bottle did not match up where I had been drinking the Coca-Cola in the shop. Funnily enough, the lovely assistant who then came over to Help was a type one diabetic himself (Leon I think his name was) who proceeded to help in every way possible. He got me a chair to sit down on and reassured me that I could stay there, eat and drink my necessary glucose, and was told I could wait until I felt better and not to worry about other people. Sometimes it takes a while to even be able to stand after a severe low, so I really appreciated this more more than anyone will ever understand. Being type one diabetic is normally extremely rough, especially when sudden incidents happen in public with no time to prepare! But seriously, this guy needs a pay rise, promotion or some kind of reward!!! Kind regards - Olivia Lucy Tridgell :)
• SE

  Spencer Eastwood

  Sep 30, 2026
  4.0
  Open until midnight Good range ,well stocked Some helpful friendly staff Sometimes have to squeeze past rollcages and pallets in the aisles
• VK

  Victoria Kingham

  Sep 15, 2026
  2.0
  Ghastly. The contents could feed Somalia for a year
• JB

  Jodie Baker

  Aug 20, 2026
  5.0
  As I stood in a queue in store, I was watching Jack serve the people infront of me. Jack served alone at a busy period but this did not stop him from greeting each person in a polite andcheerful manner. I watched him answer people's questions, head back and forth to the computer to check for stock and availability with ordering. Jack was discreet in answering people's medical queries and despite being busy he gave each person the time they needed before moving to the next. We're so quick to judge people when they don't meet our needs and rarely praise the things that people do well. Jack you deserve to be recognised for such great people skills and customer service :)
• MJ

  Maggie Jordan

  Aug 16, 2026
  1.0
  We visited this store for the first time today. Though a very good store, the lady that served us, Lizzie, should receive more training in customer service or perhaps not do a customer facing role, representing Tesco. I would never normally leave a review anywhere, particularly a shop but myself and the customers queuing behind me were stood there in disbelief whilst she was having a full blown conversation with a customer about straightening her hair (and other things). We were stood there wondering when we were going to be served. This wasn’t friendly conversation between her and a customer… this was a conversation with no regard for people also waiting to get served. It was unbelievable!!! At one point she wasn’t even putting items through the till; she was just sat chatting. When finally we did get served, she was unfriendly and just slammed my receipt on the surface; very different to how the lady in front was served.

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