Poor service - called twice and they still didn’t start cooking until I went to the shop
KH
Kevin Harnell
Mar 20, 2026
4.0
Ordered at 9pm on a Saturday night , it came in 30 mins, very good food not to greasy and was hot
NO
Nadia Oates
Feb 6, 2026
1.0
I ordered pizza from Papa John’s Rayleigh for my two children and my elderly grandad, as the rest of our family ordered from a different takeaway.
During the night and into the following day, all three were violently sick and suffering from diarrhoea, with constant vomiting. I had no choice but to keep my children off school the next day.
I contacted Papa John’s Rayleigh to explain what had happened and request a refund. They were completely unhelpful, showed no remorse, and took no responsibility whatsoever. I was refused any information on how to escalate this to management.
I am absolutely disgusted by both the food quality and the customer service. I will never order from here again. The hygiene standards are clearly questionable, and I will be reporting this to the health authorities.
MG
Mikey Goodwin
Jan 23, 2026
5.0
Abu Bakar ß Umar Bajwa great bossman
GP
Go Privilege
Dec 18, 2025
1.0
Started cooking my food 10 minutes after ordering and I’m stood in the shop.
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