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Papa Johns Pizza

2.8
(168 reviews)

Business Details

Staple Tye Shopping Centre, Harlow, ESS
CM18 7PJ, United Kingdom
+44 1279 451451
https://www.papajohns.co.uk/stores/harlow

About

Pizza RestaurantRestaurant Delivery ServicePapa John's

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Papa Johns Pizza
Staple Tye Shopping Centre, Harlow, ESS
CM18 7PJ, United Kingdom

Hours

Monday11:00 AM - 11:00 PM
Tuesday11:00 AM - 11:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 2:00 AM
Saturday11:00 AM - 2:00 AM
Sunday11:00 AM - 11:00 PM

Reviews

2.8
168 reviews
5 stars
52
4 stars
23
3 stars
11
2 stars
8
1 star
74
  • MP
    Mr PullAFastOne
    Aug 11, 2026
    1.0
    Terrible experience and even worse customer service. The tracker said it was delivered, but it never was. I had to call, and the driver was still on his way. On another occasion, the tracker said it was out for delivery for over 30 minutes, and I'm only 6 minutes away. I've been trying to call the shop for over 10 minutes now, and no one is picking up. Close this place down. It's a bad reputation for the Papa John's brand.
  • CC
    Calycious_Loves (Carolyne)
    Aug 7, 2026
    1.0
    PAPA JOHNS PLEASE CLOSE DOWN THIS BRANCH. They never deliver on time but will mark the tracking link as delivered. On 2 occasions now I have had to call the store to chase my order. They kept saying 7mins which turns into 30mins. For pizza? Seriously? Last time I am ordering from here. And for the sake of others just close it please. Thanks.
  • KK
    Kane
    Aug 5, 2026
    1.0
    Awful service never do anything right and never answer phone calls
  • TW
    T Wolfdogdad
    Aug 1, 2026
    1.0
    Truly the worst Papa John's franchise going. Food is prepared badly and clear effort to reduce costs with barely any toppings. Delivery team are slow with manager insisting on muktidrop so you're order is bound to be late and cold. Complaints go nowhere and replacement pizzas never arrive. Honestly no idea how Papa John's haven't intervened yet as this franchise is destroyung the brand.
  • DP
    DJ Pine
    Jun 30, 2026
    1.0
    NEVER ORDER FROM HARLOW BRANCH. WRONG ORDER AND BAD CUSTOMER SERVICE. THE PICTURE SAYS IT ALL WRONG ORDER AND THE PERSON ON THE OTHER LINE PUT THE PHONE DOWN ON ME. GOT A BURNT COOKIE DOUGH INSTEAD OF CINNAMON PIE. LOL LOL I JUST GARBAGED THE FOOD AND WASTE OF MONEY DISRESPECTFUL DONT DESERVE ANY FUTURE CUSTOMER.

Brand Certified Facts from Papa Johns Pizza

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Certified August 16, 2026Yext Knowledge Graph
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