Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.
Went into this greggs on my lunch break with some friends from and ordered 3 meal deals ( main, side and drink) staff members were shocking.. using student discount the meal deals should have been 4.25 each i was charged 5.25 each and never got my snack from behind counter.. this took over 20 minutes to resolve, lady walked off to serve other customers i was told the discount doesnt work on all 3 deals only 1 and i was charged more due to eating, which i wasn't, i had another staff member to help.. i asked for a full refund and went back to work starving as this took my whole lunch break… the staff are incredibly rude
GV
Giovanni Viglianisi
Jul 23, 2026
5.0
Very good
TH
Tony Hamblin
Jun 29, 2026
2.0
Went in today for quick snack, lady on counter was so rude,basically cause she had no change I could not have nothing.surly greggs can get enough change for trading daily?
Plus educate your staff to be polite and at least crack a smile .
Good luck with that!
AB
Alex Brand
Mar 7, 2026
1.0
Couldn't even eat here the service was so slow. Loads of staff but nothing actually being done. Waited 15 mins whilst multiple people walked out and gave up.
MS
Musa Sakhi
Feb 23, 2026
5.0
Interior was just a regular Greggs. A worker named Tamjid was really nice to me, amazing customer service and made my grandma super happy! Will be returning soon!!! :)
Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.
What happens to your leftover food?
We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations.
This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes.
In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve.
We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.
Why do you have different prices regionally?
It is very common for retailers to have regional prices. This is because the costs of running a business can vary across different parts of the country and in certain locations, for example rent costs. We always keep our prices as low as possible for our customers.
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