Order took 2 hours and it was the wrong order by which time there was no answer by phone.
TK
Tom Kaye
Jun 12, 2026
1.0
I've never not had an order arrive but they always take at least an hour and the pizzas arrive warm and not hot. They won't let you track your orders to give you peace of mind, instead they'll mark it delivered way before it actually does. Also most recently I ordered 2 dips and only got 1. I really recommend going to dominoes, pizza hut or the other papa johns in Southend
JJ
Jake
Jun 11, 2026
1.0
1.5 hours after ordering through app still said preparing tried calling multiple times no answer, why have a phone to call if no one will answer. Phone number for shop is about as useful as a wet paper bag
SP
Sarah playz Sarah playz
Jun 11, 2026
1.0
THE WORSE EVER ...ALWAYS TAKES FOREVER TO DELIVER ORDERS AND SOMETIMES AFTER WAITING SEVERAL HOURS,THEY END UP CANCELLING THE ORDER....THEY NEVER PICK UP CALLS....VERY DISGUSTING
LV
Leanne Vanb
May 28, 2026
1.0
Literally took nearly 2 hours for our Just Eat Papa John's delivery to arrive. Hungry children. Frustrated phonecalls where it was blamed on a technical glitch. Told the driver would leave in 3 minutes. 40.minutes later called again. Embarassing in front of guests. £50 for a two-hour wait. Still waiting...Disgusting!
This information is certified by Papa Johns Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: