Domino's Pizza - Hadleigh

Reviews

• AP

  Annette Palmer

  Jun 6, 2026
  5.0
  Pleasant staff Fairly quick service once we were served by an English speaking assistant.
• FF

  Fiella

  Apr 14, 2026
  1.0
  Staff are rude and unhelpful i live 100 miles away from this store I had my location settings on went to Google typed in dominos clicked the website and somehow it had registered at this branch. I was extremely tired and hadnt noticed drove to my local branch Mansfield woodhouse got the text ready to show them when I noticed the store was not my local restaurant. I rang them and explained i did not know how this has happened and they said well what do you want us to do.. do you still want your order? At this point I was speechless I said im 100 miles away in Nottinghamshire how can I get my pizza.. he said so you want us to cancel it then its already made.. I said well I cant eat it can I... beggars belief. I went into my local branch and they told me to ring them to make sure a refund was processed so I did while in the store and I was told point blank no. The guy at my local branch said pass the phone over tried reasoning with them explained they had an order from Edinburgh once and that they should be able to refund and they said no. He said why and they said branch policy. At which point the guy at my branch said right to customer complaints. Any issues let us know. Customer complaints have said its a branch by branch decision. Nothing to do with them. Yes I should have checked yes ultimately this is my fault. However it was a genuine mistake and it although it has happened to other customers I dont imagine this happens all the time. They wouldnt be missing out on huge amounts of money. It was a medium cheese pizza for reference. I think people should be aware if anything goes wrong at this branch they wont help you you mean nothing to them.
• JS

  J S

  Mar 23, 2019
  1.0
  Advised online and on shop door that it’s open until 11:45, arrived at 11:35 and was told they were closed.